Career Path: IT Operations (Canada)
$70k - $183k / year(Average-CAD)
Overview
IT Operations professionals are responsible for ensuring the stability, performance, security, and reliability of an organization's IT systems and infrastructure. This includes managing networks, servers, cloud environments, endpoints, and identity systems, as well as leading incident response, problem resolution, and implementing continuous improvement initiatives. Roles range from hands-on technical support to strategic leadership, often focusing on operational excellence, automation, and compliance with ITIL practices.
Top Required Skills
Network Management (Routing, Switching, Firewalls, Load Balancing, VPN)
System Administration (Windows Server, Linux, Virtualization)
Identity and Access Management (Active Directory, Azure AD)
Incident Management and Resolution
Problem Management and Root Cause Analysis
Common Tools & Software
Active Directory
Azure AD
Microsoft 365
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