IT Support Career Path & Salary | Skillhub | Skillhub
Career Path: IT Support (Canada)
$56k - $67k / year(Average-CAD)
Overview
IT Support professionals are the frontline of technological assistance, responsible for maintaining system functionality, resolving hardware and software issues, and ensuring seamless IT operations for users. They provide critical technical support, manage IT assets, administer user accounts, and often contribute to broader IT infrastructure projects, focusing on problem-solving, customer service, and system efficiency in dynamic environments.
Top Required Skills
Technical Support (Tier 1/2 Troubleshooting)
Hardware/Software Installation & Configuration
Network Troubleshooting (Basic to Intermediate)
Microsoft 365 Administration
Active Directory / User Account Management
Common Tools & Software
Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
Windows Operating Systems (Windows 10/11, Windows Server)
Active Directory / Azure AD / Entra ID
Career Insights & Day in the Life
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IT Career Questions
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