Career Path: Sales and Customer Service (Canada)
$54k - $64k / year(Average-CAD)
Overview
This role is central to driving business growth and ensuring customer satisfaction by generating new and repeat sales, providing product and technical information, processing transactions, and resolving customer issues. Responsibilities include active customer engagement, cross-selling, up-selling, maintaining customer data, and meeting sales targets while upholding professional standards.
Top Required Skills
Customer Service Excellence
Inside Sales Techniques
Product Knowledge
Verbal Communication
Problem Identification and Resolution
Common Tools & Software
Microsoft Office Suite
CRM Software
SAP
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