Access to Information & Privacy Coordinator, AIPC041726

Department: Law
Type of Position: Full Time, 9-Month Contract
Location: 7th Floor, 5160 Yonge Street, Toronto, ON
Reporting to: Legal Counsel
Work Model: Hybrid – flexible work schedule (All remote work must be completed from your home office within the province of Ontario.)
Grade: K
Posting Status: Open
Salary Range: The salary range for this position is $67,520 - $101,300 per year

About Tarion

Since 1976, Tarion has served new home buyers and new homeowners by ensuring that one of their life's biggest investments is protected. Almost every new home in the province is covered by a new home warranty. This warranty protection is provided by Ontario's builders and lasts up to seven years. It is backstopped by Tarion. More than 375,000 homes are currently enrolled in the warranty program. Every year about 55,000 new homes are enrolled.

How We Make a Difference

A home is one of life's biggest purchases. As an independent, not-for-profit organization, Tarion provides Ontario's new home buyers and owners with peace of mind that their purchase is safeguarded through the province's new home warranty and protection program.

Almost every new home in the province is covered by a new home warranty. Tarion ensures consumer protection by providing free tools, guides and resources to help homeowners understand their builder's warranty and navigate warranty claims with confidence.

If a builder does not meet their warranty commitments, Tarion offers guidance to help homeowners ensure they receive the coverage they're entitled to, and when necessary, steps in to help resolve warranty claims.

About the Team

The Tarion Law department has three broad functions: operational, support and policy development. A key operational component of the administration of the Ontario New Home Warranties and Protection Plan is dispute resolution, which Law addresses in courts, arbitrations and tribunals. Law supports other Tarion departments, the CEO and the Board of Directors by providing sound legal advice and recommendations regarding Tarion's operations and special projects. Law is also involved in the development of Tarion's policies and strategic initiatives.

Reporting to the Legal Counsel the Access to Information & Privacy Coordinator is responsible for processing and tracking all access to information requests submitted to Tarion.

Such steps include, but are not limited to, the following:

What you will be doing:

• In a respectful and professional manner, answer all written requests for access to information, in accordance with Tarion's Access to Information and Privacy Code (consistent with the principles of FIPPA as required by Tarion's Administrative Agreement);
• Verify the identity of requestors and confirm entitlements to requested information;
• Clarify access requests with requesters and respond to questions around Tarion's Access to Information and Privacy Code, as required;
• Review voluminous requests for reasonableness and review with requesters to reduce the size and complexity of a request, if appropriate;
• Send third party notices to third parties where necessary (e.g. when requested records contain third party information);
• Search, locate, retrieve, review and sort requested records, including electronic, paper and the ordering off-site paper records as necessary. Compile all documents to respond to requests for access to information.
• Conduct analysis, and vetting of proposed documents for privacy issues, and redact or otherwise address privacy issues as necessary.
• Coordinate and liaise with staff across all departments to ensur