Administrative Assistant / Service Coordinator

We’re looking for an upbeat, positive, friendly individual to join our Water Treatment team as a part-time Administrative Assistant / Service Coordinator! This is not your typical role - we serve our local customers to genuinely build relationships and deliver the outstanding customer service our customers have come to expect at Canadian Water Conditioning.

Every day will be different as your position will coordinate a variety of administrative and light accounting duties, handle scheduling, work with inventory, and help our customers! We're looking for a strong team player, because our customer service team works closely with other departments to ensure our customers’ needs are met quickly.

Canadian Water Conditioning is a successful company, which has been family-owned and operated for nearly 40 years, headquartered in Kitchener, ON. CWC is an industry leader in commercial and residential water treatment and filtration systems, providing the best drinking water solutions to local customers. Our team operates with values based on integrity, safety, teamwork, and continuous improvement; dedicated to exceeding customer expectations.

What do we speak to our customers about?

• Our products and services
• Water quality issues or concerns (general knowledge)
• Payments, invoices and collections
• Scheduling pick-ups and service appointments

What qualities do you need to have?

• Amazing communication skills! We communicate verbally and via email
• Quick problem solving skills to help customers with unique needs
• Strong attention to detail, there are many components to this role
• Desire to become a “water treatment expert” through training
• Proficiency in Microsoft Office, data entry and documentation
• The ability to be a team player and a friendly personality of course
• Monday to Friday (part-time hours - flexible)

Job Types: Part-time, Permanent

Pay: $20.00 per hour

Work Location: In person