Position: Administrative Assistant

Start Date: July 1, 2026

Urban Academy is a rapidly growing independent school in New Westminster located in a beautiful new facility across the street from Braid Street Skytrain Station. Our mission is to empower creative and courageous leadership by delivering exceptional education through the integration of arts, science, and technology. We value creativity, collaboration, technology, the outdoors and the arts as means through which we can offer excellence in education.

• Greet visitors, parents, students in a courteous, friendly and welcoming manner
• Provide a high level of customer service
• Ensure all visitors sign in and out, and monitor entry doors to ensure school safety
• Receive, direct and track all visitors to the school ensuring that the Urban Academy security protocol is communicated and adhered to
• Ensure smooth and efficient operation of the reception area by maintaining the front office as a welcoming formal reception area for visitors and community members
• Field admissions-related inquiries; answer incoming calls; greet potential students and families; and distribute appropriate promotional material
• Coordinate and manage the flow of all incoming telephone calls and direct them appropriately
• Assist with managing the before and afterschool bus schedules
• Distribute mail to Faculty and Staff
• Organize buses for field trips and UA activity Bus booking
• Order and maintenance office supplies
• Direct visitors, staff and students to the appropriate information or people when inquiries come to the office
• Attend to routine minor injuries, contacting parents when necessary; maintain the student first aid room; dispense and log medication
• Support evacuation procedures for fire, earthquake and lockdown as required
• Help coordinate logistics for school events and functions.
• Other duties and responsibilities as required

• Issue late slips for each student that arrives late, changing attendance accordingly
• Track students in the school that are marked absent by calling home
• Monitor student attendance throughout the day.

• Provide administrative support to Principal, Vice Principal, Director of Development, teachers and counselors
• Responsibility for room bookings for meeting or collaborative spaces
• Order supplies, beverages and condiments for the staff room
• Ensure that all photocopy machines are maintained, resolve minor printer issues and call for servicing as required
• Maintain the emergency binders/kits/class lists and classroom bags for various emergency drills
• Other duties and responsibilities as required

• Successful completion of a secondary school graduation program or equivalent
• Minimum of 1 year of recent, relevant experience
• Fluent in written and spoken English
• Outstanding interpersonal skills and a warm, welcoming, professional manner
• Ability to communicate effectively by phone, email and in person
• Resourceful and an excellent multi-tasker
• Observant and aware of what is happening in and around the school
• Excellent computer skills including Google Suite and Microsoft Office (UA is a Google School)
• Strong administrative skills
• Ability to deal calmly and confidently with children and understand the Urban Academy