Company Description:

As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

We are looking for Area Operations Managers, focused on one of four geographical areas: GTA East, GTA West, GTA North and Southwestern Ontario.

The Area Operations Manager is a field-based operational leader overseeing a defined group of parking sites and serving as the link between frontline teams and the Senior Operations Manager. Based at a designated home site, the Area Operations Manager works primarily in the field, providing hands-on leadership, supervision, and rapid response across their portfolio. They manage their sites as a single performance unit, accountable for overall stability, service quality, and consistent execution. This is a highly visible role focused on real-time problem solving and operational excellence. The Area Operations Manager reports to the Senior Operations Manager.

Compensation:

Salary 60,000.00-70,000.00/yearly

Bonus Plan

Medical, Dental and Vision Benefits

Matching RRSP

Company vehicle for business travel

Job Responsibilities/ Duties:

• Maintain a strong daily field presence across assigned sites, managing them as one performance unit.
• Standardize best practices across the portfolio and conduct audits.
• Respond immediately to operational disruptions, and step in directly to restore stability when needed.
• Provide temporary coverage or leadership during emergencies, including after hours and weekends.
• Coordinate with maintenance, IT, or support teams to resolve urgent issues.
• Directly supervise, train and mentor site managers and /or supervisors/CSRs.
• Support HR team in the hiring and onboarding process, address performance gaps proactively, and enforce disciplinary processes when required.
• Monitor key operational metrics across assigned sites - including equipment downtime, staffing coverage, service responsiveness, and incident frequency.
• Provide regular performance updates to the Senior Operations Manager and proactively identify emerging risks or trends.
• Serve as a visible and responsive operational presence for all facilities teams.
• Address daily operational concerns before escalation.
• Maintain professional, solution-oriented communication.
• Complete all tasks and duties as assigned by the Senior Operations Manager

Qualifications:

• 3+ years of operations experience, with preferred experience in parking, transportation, facilities, or property management
• Degree or diploma in Business Administration, Management, or a related field or combination of post secondary education with relevant experience.
• Experience managing multi-site operations is an asset
• Proven experience in staff supervision and performance management
• Self-motivated with strong organizational skills, the ability to work independently and with little supervision, while exercising ethical and professional business practices.
• Strong skills in reporting tools, scheduling systems, and Microsoft Office.
• Excellent communication skills - both written and verbal.
• Strong analytical and problem‑solving abilities
• Ability to interpret business metrics and translate insights into action.
• High level of organization and ability to manage multiple priorities simultaneously.
• Must have a valid driver’s license and a clean driver’s abstract, as regular travel is required within the assigned region.

Hiring Contact:

Please submit your resume to HR Coordinator at tsrs2@precisebi.com

Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.