About UsGolden Elite Deco is a Montreal-based distributor and retailer of bathroom vanities, flooring, and home décor products. We operate four showrooms across the Greater Montreal area and supply major retailers including Costco, Home Depot, Rona, and Wayfair. We're looking for a detail-oriented team member to join our back office and help keep our shipping, invoicing, and customer communications running smoothly.
What You'll Do- Process shipping receipts and convert them into invoices in our internal ERP system
- Communicate with customers regarding pickup and delivery issues (delays, scheduling changes, damaged goods)
- Respond to incoming emails for order inquiries, order status updates, and general questions
- Coordinate with warehouse and sales teams to resolve order discrepancies
- Maintain accurate records of shipments, invoices, and customer interactions
What We're Looking For- Strong attention to detail and comfort working with numbers and data entry
- Clear, professional written and verbal communication skills
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Comfortable learning new software (training on our internal ERP system will be provided)
- Proficiency with email and basic office software (Excel, Outlook, or similar)
- Bilingual (French/English) is a strong asset but not required
- No prior experience required — we're happy to train the right person
What We Offer- Full-time, stable hours in a well-established company
- On-the-job training on all systems and processes
- A collaborative, down-to-earth team environment
- Opportunity to grow within the company
Job Type: Full-time
Pay: $20.00-$23.00 per hour
Expected hours: 40 per week
Benefits:Work Location: In person