Permanent, Full-Time Position (posting for an existing vacancy)

Location: Kitchener, Ontario

Schedule: Four days a week, No Weekends (Hours: 8:30 am – 7:00 pm)

Now Hiring: Join a Growing and Supportive Team

What We Do?

At Spaenaur, we source, stock, package, and distribute quality fasteners, hardware components, and tools all over Canada, US, and parts of Europe. Spaenaur has proudly served customers since 1936.

We are known for same‑day shipping and for delivering on our promise of “Fasteners Right Now”, helping customers keep their operations running without interruption. Beyond our products, we provide trusted support and reliable service across every customer interaction.

Why We Do it?

We do what we do because our customers rely on us to keep their businesses moving. When a fastener is missing, production can stop; our role is to make sure that we help customers get the fasteners they need to get back on business.

Equally important, we believe in doing good work, supporting one another, and helping people grow. We invest in our employees through training, hands-on learning, and opportunities to develop skills across the business.

By building knowledgeable, empowered teams, we create better outcomes for customers, employees, and the communities we serve.

At Spaenaur, success is measured not only by what we deliver, but how we deliver it, with integrity, teamwork, and a strong commitment to continuous improvement.

At Spaenaur, we believe in doing good in the world, doing what we do well, and helping people to develop themselves.

How We Do It?

Spaenaur is recognized throughout North America as a leading distributor for industrial fasteners, hardware components, and tools.

We operate out of a 115,000 Sq. foot warehouse in Kitchener, Ontario and specialize in stocking hard-to-find parts that can be shipped same-day.

Spaenaur believes in developing people and creating meaningful opportunities for growth. From the start, you will be supported through a structured onboarding experience designed to build confidence and capability.

Our onboarding includes a dedicated “Boot Camp” period, providing focused time to observe, practice, and learn core activities in a hands-on environment. This approach allows you to gradually build skills, understand expectations, and apply learning in real work situations, setting a strong foundation for your ongoing development.

Check out our website: www.spaenaur.com

About the Role

This position is ideal for someone who values learning, flexibility, and the opportunity to apply bilingual communication skills in a practical, business environment.

This is a versatile role ideal for someone who enjoys learning, flexibility, and working in a hands‑on environment. As a bilingual team member, you’ll support English and French‑speaking customers through phone, email, in‑person, and online channels, assisting with orders, pricing, product selection, shipping, backorders, while helping identify sales and product opportunities. You’ll also support retail counter and warehouse activities as needed while working closely with a collaborative team. Full training and hands‑on support are provided to help you build skills, confidence, and capability in all core activities.

What We’re Looking For

• Curious learners who want to understand how a mid-sized industrial distributor operates
• Flexible individuals who can transition between customer service and support warehouse activities as business needs change
• People interested in long-term growth and development within the company

What We Offer

• Employer-paid benefits, including extended health, dental, and vision care coverage
• Employee Assistance Program (24/7 confidential support, for personal and work-related topics
• Defined Benefit Pension Plan (Including secure and predictable r