In Search of our next Business Team Support Champion!

Are you passionate about Apple products?

Do you enjoy helping people with technology?

Do you take pride in keeping accurate records?

Would you like to join a great team?

If this sounds like you, read on….

Job Summary

• Receives support tickets, responds to clients support needs, and schedules calls to techs
• Creates and sends reports to clients
• Manages voice mail messages, returning calls or forwarding to appropriate person
• Invoices services to clients through POS
• Assists sales and technical team with research and quotes for projects and special orders
• Orders product from vendors; notifies sales rep when product arrives
• Enrolls equipment in DEP

Working Conditions

Office environment at Simply Computing Business office/stock facility in Vancouver

Working hours Monday - Friday

This position requires periods of sitting, standing, walking, and lifting up to 20kg

Qualifications

• Excellent organization and time management skills
• Good knowledge of Apple and PC computer products
• Basic computer troubleshooting skills
• Fluent in English, a second language is an asset
• Open minded and willing to learn
• High school completion

Benefits

• Employee discounts
• Subsidized health benefits
• Subsidized education costs
• Bonuses
• Paid training
• Happy working environment

Expected start date: Immediate

Job Types: Full-time, Permanent

Further details will be provided in your interview.

Share your passion and experience, help inspire others to do their best. Explore, learn, and feel the satisfaction of making a difference.

Whether you’re still in university or college, recently graduated, or a seasoned professional, you’ll find opportunities here that will help you grow. After all, this company was founded by four high school teachers, and lifelong learning is in our DNA.

Simply Computing celebrates diversity and inclusion. We strive to create a safe and welcoming environment for everyone. Being unique is powerful, and we are committed to building a team that is inclusive. Supporting a team that includes a variety of backgrounds and viewpoints makes us stronger. We value creative solutions to problem solving and aim to learn, grow, and improve ourselves.

We thank all those who have applied, however only the candidates selected will be contacted.

Job Type: Full-time

Pay: $21.00-$22.00 per hour

Benefits

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Application question(s):

• Rate your knowledge of POS or inventory management systems

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 2 years (required)

Location:

• Vancouver, BC V6J 1X6 (preferred)

Work Location: In person