Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Catering and Events Manager for the Moxy, Halifax, NS.
Job Purpose:The Catering & Events Manager is responsible for handling all event and catering opportunities and executing innovative brand activations. This dynamic role directly reports to the Director of Sales & Marketing and plays a crucial role in engaging all visiting audiences with vibrant and memorable Moxy events. The ideal candidate embodies Moxy’s spirited, playful, and bold ethos while driving brand awareness and financial performance through strategic event planning.
- Event & Catering Sales: Identify, contract, and close event, catering and social business opportunities, ensuring timely and proper turnover for quality service delivery.
- Revenue Growth: Achieve and exceed hotel catering sales revenue goals by actively upselling each business opportunity to maximize revenue.
- Event Planning & Execution: Oversee all aspects of event planning, from client consultations to post-event evaluation, ensuring seamless execution and memorable guest experiences.
- Brand Activations: Lead the creation and execution of innovative Moxy brand activations with the support of the Director of Sales that enhances guest engagement and brand loyalty.
- Client Engagement: Engage with clients to understand their event objectives, provide expert recommendations on menus, décor, and entertainment, and maintain strong client relationships.
- Cross-Department Coordination: Work closely with internal hotel departments and external vendors to ensure smooth event execution, maintaining Moxy’s high service standards.
- Budget & Financial Management: Develop and manage budgets for catering and events, ensuring profitability while maintaining brand integrity.
- On-Site Event Oversight: Manage all on-site event operations, proactively addressing issues and ensuring exceptional customer experiences.
- Customer Loyalty & Service Excellence: Implement Moxy’s service strategy and brand initiatives throughout the sales process to enhance customer satisfaction and loyalty.
- Post-Event Analysis: Collect feedback, conduct event performance reviews, and identify opportunities for improvement in future events.
This role is designed for a high-energy, charismatic individual who thrives on creating impactful experiences while driving business success. Join Moxy Halifax Downtown and be at the forefront of bringing bold, unforgettable events to life!
Responsibilities:Lead Event Planning and Execution:- Design and implement a calendar of activations that enhance the Moxy guest experience and increase hotel regional and local visibility with the support of the Director of Sales and final approval from the Moxy Captain.
- Coordinate with various departments in the hotel to ensure seamless execution of all events and activations.
- Collaborate with Property Sales and Marketing, Operations, F&B, Finance, Revenue teams, and all other key partners.
- Lead and participate in both weekly and monthly activations to actively engage guests, and staff (if applicable), and gather live feedback during all planned Moxy events.
- Execute exemplary guest service to drive guest satisfaction and loyalty before, during, and after activation/events.
- Book, manage, and execute contracted catering events, including Christmas parties, weddings, and other private events with less than 10 rooms peak; ensuring these events align with Moxy's brand and deliver memorable experiences.
- Service all events contracted by the Sales Team with more than 10 rooms peak and meeting space.
- Attend Weekly BEO Meetings to update the Ops Team on the 30-day Events Forecast including Guarantee Numbers, Special Set-Ups, and Menu Selecti