Position Profile:

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

Right now we are looking for a Clerical Support Associate to work with our NICU/Children's Inpatient Unit

Employment Status: Temporary Full-time

Duration: July 2027

Hours of Work: Rotating 12 hour Days, including weekends and holidays

Location: Humber River Health, Willson Site

Labour Group: LiUNA

Reporting Relationship: Manager, Paediatrics & NICU

Hourly Rate: $29.111 - $30.131 (Liuna)

Position Responsibilities:

• Provides excellent reception/customer service, patient processing and maintenance of patient records. This includes registration of patients to the unit as well as booking/editing of patient appointments.
• Maintains/supports all clerical and communication functions in the inpatient services.
• Logging, maintaining and collection of statistics.
• Scheduling, replacing absent calls and payroll
• Other related duties as required (ordering equipment and supplies)

Qualifications:

• Must be a high school graduate or equivalent.
• Completed secretarial and medical terminology courses preferred.
• Knowledge of medical terminology is required.
• Minimum of one-year full time recent clerical experience required.
• Computer skills required, keyboarding 40 wpm required.
• Meditech computer experience is required.
• Community-wide scheduling experience required.
• Proficient in Excel
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergencies.
• Ability to work independently with minimum supervision, as well as in a team environment.
• Excellent attendance and discipline free record required.
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Why choose Humber River Health?

At Humber River Health, ou