Job Overview

Healthy7 is a wellness-focused meal and women’s health company serving mothers, women, and families across the GTA. We are seeking a highly organized, reliable, and detail-oriented Client Care & Operations Coordinator to support our daily office administration, customer communication, and central kitchen operations.

This role is ideal for someone who enjoys working in a fast-paced environment, has strong multitasking abilities, and is passionate about customer care and wellness-focused services.

This is a long-term position combining:

• Customer service
• Office administration
• Order coordination
• Kitchen operations support

This position is not suitable for temporary job seekers or office-only candidates.

Position Details

• Part-Time Permanent
• Monday to Saturday
• 5–6 days per week
• 6–8 hour shifts
• Scheduled between 7:00 AM – 3:00 PM
• Some weekend events and operational support may be required

Compensation

• $18–20/hour
• Paid training/trial shifts available
• Staff meals included

Duties & Responsibilities

• Respond to customer inquiries via WeChat, email, and text messages
• Coordinate customer orders, delivery schedules, and order confirmations
• Perform administrative tasks including data entry and document organization
• Use Excel and Word for daily operational support
• Learn and use accounting software for invoicing, payments, and receipts
• Assist with kitchen order packing, labeling, shipping coordination, and quality checks
• Monitor inventory and assist with supply ordering
• Support workshops, events, and day-to-day operations
• Maintain organized digital and physical records
• Facilitate clear communication between customers and internal team members
• Provide professional and friendly customer support

Qualifications & Skills

• Comfortable using computers and office software
• Basic proficiency in Excel and Word
• Strong organizational and multitasking skills
• Detail-oriented with strong problem-solving abilities
• Friendly, patient, and customer-service focused
• Able to work independently and within a team
• Comfortable working in a fast-paced environment
• Basic English communication skills required
• Must be able to read and communicate in Chinese

Preferred Experience

Experience in the following environments is considered an asset:

• Doctor’s Office
• Medical Clinic
• Wellness Clinic
• Social Work / Community Services
• Customer Care / Client Relations

Experience supporting female clients, wellness businesses, healthcare environments, or clinic reception is highly preferred.

We are looking for someone mature, dependable, proactive, and interested in long-term growth with our team.

Pay: $18.00-$20.00 per hour

Benefits:

• On-site parking

Work Location: In person