Your Opportunity:

Health Shared Services (HSS) is seeking a Clinical Operational Readiness (CORe) Lead to join the Clinical Operations Informatics Office (COIO), in Digital Health to lead the ongoing design of operational workflows, change management, implementation, and evaluation of Healthy Planet and Cheers applications. These applications support workflows across the care continuum using integrated tools which support the health care team to monitor a patient’s care over time and take action to keep patients healthy or improve chronic conditions. The workflows will seamlessly combine analytics, clinical tools, and patients’ insights to improve health for individuals and for populations. In the Alberta Context, these enterprise-wide applications and workflows are used across the continuum of care in both inpatient and ambulatory settings. Connect Care is Alberta’s provincial electronic health record, integrating more than 1,300 independent systems into a single platform to enhance patient safety, care quality, and operational efficiency. Healthy Planet and Cheers workflows and design are central to patient care delivery and require strong governance, safety oversight, holistic awareness of system impacts, and close coordination across clinical, operational, and Digital Health teams. This leadership role is critical to ensure Healthy Planet and Cheers workflows are standardized, safe, operationally effective, and consistently supported across all care settings. The position provides informatics leadership for enterprise initiatives, ensuring digital systems and workflows are optimized, safe, and effectively adopted by operational teams. There is flexibility regarding work location within Alberta, and candidates from across the province are encouraged to apply.

Description:

The Clinical Operational Readiness (CORe) Lead is a leadership role within the COIO team, with a provincial scope, reporting directly to the Executive Director. This is a leadership position with direct reports, accountable for coaching, mentoring, and developing team members to build subject-matter expertise, strengthen change leadership capability, and ensure consistent delivery of high-quality outcomes. The successful candidate is an expert in organizational change management, with a proven track record leading large-scale transformational initiatives. The role focuses on the collaborative design of informatics workflows that function cohesively within an integrated digital health ecosystem. The CORe Lead provides strategic leadership and operational readiness oversight for functionality within Connect Care.

Transition Company: Health Shared Services

Classification: Lead

Union: Exempt

Unit and Program: Clinical Operations Informatics Office

Primary Location: Quarry Crossing

Location Details: Eligible to work remotely within Alberta

Negotiable Location: Provincial

Employee Class: Regular Full Time

FTE: 1.00

Posting End Date: 19-MAY-2026

Date Available: 22-JUN-2026

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $45.23

Maximum Salary: $77.51

Vehicle Requirement: Not Applicable

Required Qualifications:

• Minimum 10 years of progressive responsibility leading organizational change for programs or organizations of significant size and complexity, including leadership experience.
• Demonstrated experience leading teams, including coaching, mentoring, and performance management.
• Strong understanding of change management principles and methodologies.
• Specialized experience in project management, workflow design, and process improvement.
• Experience applying structured change management and evaluation approaches.
• Certifications related to leadership, management, or change management (e.g., PROSCI).
• Excellent communication, faci