Senior Cloud & Infrastructure Solutions Architect (Client-Facing)

Location: Remote (Canada)

We’re partnering with a rapidly growing, cloud-focused managed services provider delivering secure, high-performance IT infrastructure solutions for mission-critical environments. Supporting clients across highly regulated industries, the organization has built a strong reputation for reliability, security, and long-term client partnerships.

Due to continued growth across North America, they are looking to add a client-facing Senior Solutions Architect to help drive strategic initiatives and modernize client environments.

This is a highly visible, client-facing role focused on designing and delivering scalable cloud and infrastructure solutions aligned with both business and technical objectives.

You’ll act as a trusted advisor to clients, leading discovery sessions, developing strategic IT roadmaps, and guiding complex infrastructure and cloud transformation initiatives. The role works closely with sales, engineering, and delivery teams while helping drive ongoing client value and long-term relationships.

• Lead discovery sessions to gather client business and technical requirements
• Design end-to-end cloud and infrastructure solutions across Azure, AWS, virtualization, networking, and security environments
• Develop architecture documentation, strategic roadmaps, and solution recommendations
• Support sales and account teams with solution positioning and technical guidance
• Deliver Quarterly Business Reviews (QBRs) with strategic recommendations and performance insights
• Translate client needs into solution proposals and implementation initiatives
• Oversee infrastructure implementations and migrations to ensure alignment with architecture and best practices
• Build strong long-term relationships as a trusted strategic advisor
• Lead onboarding activities and support smooth transitions into managed services
• Stay current on emerging technologies and recommend continuous improvements

• 5+ years of experience in IT infrastructure, systems engineering, or solutions architecture
• Strong hands-on experience with Azure and/or AWS cloud environments
• Expertise in virtualization technologies such as VMware and Hyper-V
• Strong networking and infrastructure security knowledge
• Previous MSP experience is strongly preferred
• Experience engaging with both technical teams and executive stakeholders
• Experience delivering QBRs and strategic IT roadmaps
• Excellent communication, documentation, and presentation skills
• Ability to manage multiple client initiatives simultaneously
• Exposure to IT budgeting and financial planning
• Relevant certifications are considered an asset (Azure/AWS Solutions Architect, Cisco, CompTIA, etc.)

• Base Salary: $150,000 – $180,000 CAD
• Meaningful performance-based bonus structure
• Comprehensive health and dental coverage
• Generous paid time off
• Remote-first work environment
• Professional development support including certifications, training, and conferences
• Exposure to enterprise-scale, high-impact projects
• Clear growth path into senior leadership or principal architecture roles

• High-visibility, strategic client-facing role
• Opportunity to work on complex, mission-critical environments
• Fast-growing organization with strong technical leadership
• Collaborative culture that values innovation, ownership, and continuous improvement