We are looking for an experienced Collision Center Manager for our Donvito Collision & Glass. This position reports directly to the Director of Operations.

The Position:

• The main role of the Manager is to manage and oversee the proper operation of a location.
• Seek to meet or exceed revenue targets for the shop
• Maintain customer satisfaction index at or above company expectations
• Implement and follow-up on Standard Operating Procedures
• Control and approve all expenditures.
• Take final accountability for quality of delivered repair
• Provide, facilitate and track all employee training programs
• Review and submit Payroll hours and reports
• Develop new and maintain current insurance relationships.
• Communicate shop performance goals and results to shop personnel
• Maintain work in process levels that are consistent with the capacity of the shop
• Enforce all policies as described in the employee handbook
• Create a positive, team-oriented environment and resolve any disagreements in a timely and fair manner
• Coordinate recruiting, selection, hiring, training and retention of qualified applicants
• Oversee disciplinary/corrective procedures consistent with employee handbook
• Staff the shop to assure appropriate balance of overhead and shop revenue
• Possess flexibility to adopt new techniques or procedures that are found to increase the overall efficiency of the shop
• Maintain communication with Upper Management regarding any significant shop issues
• Maintain compliance with all government regulations to include EPA, OSHA, MPI, etc.
• Maintain accurate safety-related training records for all employees.
• Comply with safety and health procedures and requirements including: earplugs, eye-protection, safety shoes etc.
• Maintain a clean and organized work area, adhering to all safety regulations and procedures.
• Complete required training and certification as directed by the company.

Who we are:

It is our goal to continually improve all aspects of the automotive industry by engaging in sustainable practices, introducing new programs and technology, educating our employees, and anticipating the needs of our customers. We promise to serve our customers by upholding the highest standards of integrity and professionalism in our quest to provide an exceptional experience and quality products.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Application question(s):

• Please describe your previous management experience?

Experience:

• Collision Center: 3 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person