Salary range: The salary range for this position is CAD $35.36 - $50.83 / hour

We are currently looking to fill a Temp Full Time opportunity for Coordinator Home Support at Surrey Home support.

Experience the exceptional benefits of working with us including:

• Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
• Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
• Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
• Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
• Maternity Top-Up: Receive an 87% top-up during maternity leave.
• TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
• Additional employee discounts and perks available

Eligibility based on employment status

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Coordinator, Home Support Scheduling is responsible for the daily operations of Fraser Health's centralized scheduling centre that ensures the provision of home support services for clients. Manages designated staff and all human resource related events including organizing staff workload, selecting staff, developing and maintaining standardized training/orientation programs for staff, conducting performance appraisals, and providing technical and procedural guidance to staff and stakeholders. Maintains quality assurance to ensure effective and efficient operations and develops statistical and various operational reports that help inform quality improvement recommendations.

• Coordinates and oversees the centralized scheduling of Community Health Workers that provide clients with home support services within the service area.
• Manages designated staff including Senior Clerks and Schedulers, ensuring the provision of services to clients. In conjunction with appropriate Employee Experience support, manages human resource events such as performance, discipline, hiring, termination, and grievance procedures. Supports staff through training, orientation, guidance and implementation of effective processes and guidelines.
• Coordinates the implementation of quality improvement initiatives including reviewing and recommending process changes for work flow, policy and process, staffing levels, and use of technology. Assesses impact of changes on clients, staff, and other stakeholders. In conjunction with the Manager, Clinical Operations, implements approved changes and guides staff through changes.
• Develops, compiles, coordinates, analyzes and monitors various operational and informational reports related to home support scheduling. Provides quality-related and other statistics and prepares related reports on a continual and ad hoc basis that help inform quality improvement recommendations.
• Conducts audits related to the scheduling of home health services information, data quality and system processes/practices. Analyzes and evaluates audit findings and develops recommendations to the Manager, Clinical Operations on data quality and system process improvements.
• Audits work of designated staff related to the scheduling of home health services.
• Participates in various meetings related to the centralized scheduling service; assists and/or undertakes a variety of projects as assigned by the Manager, Clinical Operations.

Bachelor's Degree in Leadership or related field supplemented with five (5) years recent, related experience, or an equivalent combination of educatio