This Customer Service Data Entry Clerk Position Features:

Opportunity to transition into a permanent position

Stable, growing company with long-term potential

Work in a friendly, animal-loving environment

Great Pay to $44K

Immediate need for customer service data entry clerk seeking

$21.00/hour + Overtime

About the Role

We are currently hiring a Customer Service & Data Entry Clerk for a well-established and growing distributor of premium pet food products servicing Eastern Canada.

This is a true temp-to-permanent opportunity—our previous candidate in this role was successfully hired on full-time!

If you’re passionate about customer service, detail-oriented work, and love being around animals, this could be a perfect fit.

Bonus: This is a pet-friendly office—you must be comfortable working around animals!

Schedule

• Monday – Wednesday: 8:00 AM – 5:30 PM (potential for extended hours during busy periods)
• Thursday: 8:00 AM – 4:30 PM
• Friday: 8:00 AM – 4:00 PM

Overtime: Paid after 44 hours/week

Key Responsibilities

• Receive and process orders via email, phone, and fax
• Perform high-volume, accurate data entry
• Generate invoices and manage order documentation
• Communicate with customers regarding:
  • Order confirmations
  • Updates and out-of-stock items
  • Returns and tracking inquiries
• Coordinate transportation/logistics for deliveries
• Collaborate with warehouse and finance teams
• Resolve customer issues while maintaining strong relationships
• General administrative duties including filing and record-keeping

Qualifications

• 1–2 years of customer service and/or data entry experience
• Strong attention to detail and accuracy
• Intermediate computer skills, including:
  • Microsoft Excel
  • Word & Outlook
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Team player with the ability to work independently

Education

• High School Diploma (required)
• Post-secondary education (an asset)

What We’re Looking For

• Passion for pets and comfort working in a pet-friendly office
• Strong customer service mindset
• Fast and accurate data entry skills
• Reliable and looking for long-term opportunity

Disclaimer:

This is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters can match you with suitable roles. Let us help you take the next step in your career journey. A.I. may be used in the recruitment and selection process.

Please submit your resume. Qualified candidates will be contacted for next steps.