We are looking for a reliable, customer-focused Customer Service Associate to join our cannabis retail team at our Admirals Rise location. This is a permanent Full-time position offering up to 32 hours per week.

Evening and weekend availability is essential for this role to meet our staffing needs.

If you’re looking to be part of a supportive, community-oriented team, this is a great opportunity to grow with a company that values professionalism, collaboration, and exceptional customer care.

Applicants Should Have:

• At least one year of retail or customer service experience
• Excellent customer service and communication skills
• Cash handling experience
• Inventory experience
• Comfortable working independently and managing solo shifts
• Self-starter with strong initiative and problem-solving skills
• Ability to lift, bend, and climb ladders
• Ability to enforce BC Cannabis regulations, including strict ID verification
• Must be bondable
• Expected to use Slack for team communication and updates
• Expected to use the Push app for scheduling and accessing paystubs
• Flexibility to work at other locations as needed is considered an asset
• Valid driver’s license / reliable transportation is considered an asset
• Management or leadership experience is an asset

We are a family-owned business seeking enthusiastic individuals to join our team. Cannabis knowledge is a plus but not required. We offer a fast-paced, fun environment with plenty of room for growth and advancement within the company.

This position is ideal for someone looking to grow into a leadership role over time as advancement opportunities become available.

As part of the 4 Mile Group, which also owns 4 Mile Brewpub & Restaurant and 4 Mile Liquor Stores in View Royal and Colwood, we pride ourselves on offering our team opportunities to grow as we expand our business.

At our company, we value collaboration and professionalism. We offer consistent hours, long-term opportunities, and great benefits such as employee discounts, bi-weekly vacation payouts, and flexibility to manage your time off when needed.

Benefits:

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• Store discount
• Solo shift bonus
• Selling It Right certification reimbursement provided if needed

Work Location: In person

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Benefits:

• Dental care
• Flexible schedule

Application question(s):

• Do you have the ability to consistently work evenings and weeks?
• Do you have previous experience in the industry? (Not required)
• Do you have leadership or management experience?

Experience:

• Customer service: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person