We are looking for a Customer Support professional to provide excellent service and ensure customer satisfaction. The ideal candidate will be responsible for answering questions, resolving issues, and following up on requests while maintaining a positive relationship with clients.
Responsibilities:- Assist customers via phone, email, chat, and WhatsApp
- Provide clear and professional information about products and services
- Resolve issues and follow up on requests until completion
- Record interactions and update information in the internal system
- Collaborate with other departments to address customer needs
- Ensure fast, efficient, and high-quality service
Requirements:- Strong verbal and written communication skills
- Good organizational skills and attention to detail
- Ability to handle customers and solve problems effectively
- Basic computer skills
- Previous customer service experience is a plus
Benefits:- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care