About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Director, Operations Finance - Procurement

The Director, Operations Finance - Procurement will collaborate with the Senior Director, Operations Finance to support Property Finance Business Process Management and is responsible to ensure current and future business objectives for all areas of procurement at Four Seasons – properties, residential, Corporate and other lines of business.

This includes standardizing and automating tasks, developing best practice processes, tools, and templates, and facilitating their deployment across the global portfolio alongside property teams and the business process outsourcing (BPO) partner, with the aim to drive efficiency of accounting processes globally while keeping in mind the impact and capabilities of Microsoft Dynamics 365.

The role will provide clear accountability and leadership across all stages of Procurement-processes and will own policy and process, ensuring Standard Operating Procedures are best in class, in compliance with internal controls and USALI, and support up and downstream system integrations. At all times these activities are to drive adoption and maturity of the goals of Enterprise Performance Transformation.

The Director, Operations Finance - Procurement is an expert in hospitality procurement, with on-property experience and familiar with procurement-related capabilities of Dynamics 365. A deep understanding of hospitality-related procurement processes and master data management (vendors, products) to support activities in the Procurement Excellence Program and spend analytics is critical to the success of this role. The role will oversee all development (from a business support lens), process mapping, deployment, training, change management, master data management, and internal control and policy update support in the procurement space. The role is also the Data Owner for all procurement master data and champion of data governance in this space.

The role is the primary liaison between the business, the BPO and both the Product Owner – ERP and Platform Owner – ERP when it comes to system processes and functionality optimization. Strong partnership with both these roles will be required to maximize the value of Dynamics 365 in the procurement space, ensuring the solution continues to drive value for the