Application Deadline:

04/30/2026

Address:

100 King Street West

Job Family Group:

Procurement

The Director, Vendor Management Office (VMO) leads a dedicated team of supplier managers and senior supplier managers who are responsible for overseeing hundreds of vendors supporting People, Culture and Brand. The VMO is accountable for third party risk activities, including managing robust third party risk programs for vendors, planning and executing renewal strategies, RFPs, and Market Assessments in close collaboration with Sourcing, Vendor Relationship Managers and Accountable Executives, as well as ensuring effective contract management. This role demands exceptional relationship management, negotiation, and leadership skills, coupled with a strong commitment to continuous improvement and building a VMO office with rigorous controls that align with the bank’s directives for vendor management.

The Director develops, promotes, maintains and manages an assigned business/group vendor management program for the management of partnerships with suppliers/service providers that improve productivity, service delivery and quality. Performs periodic reviews, analyzing program outcomes, providing insights and making recommendations for enhancement and changes as required. Ensures the effective and efficient execution of all program components, including ensuring change management & communications are in place for any enhancements / changes and mitigating any risk. Works collaboratively with internal and external stakeholders.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
• Develops an expert understanding of business/group challenges.
• Participates in initiatives as a subject matter expert for aspects of vendor arrangements/processes.
• Acts as a subject matter expert on relevant regulations and policies.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Networks with industry contacts to gather competitive insights and best practices.
• Recommends measures to improve organizational effectiveness.
• May consult to or serve on various committees and task forces.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
• Leads the execution of business/group and/or enterprise vendor management programs/processes; assesses and adapts as needed to ensure quality of execution; develops new capabilities to ensure ongoing success.
• Establishes and maintains governance over vendor management processes.
• Provides specialized support to investigate and resolve complex issues as escalated by end-users or assigned by management.
• Supports management and implementation of documentation / process controls / knowledge assets required for the program operations.
• Coordinates budgets and reporting to track actual results vs budget.
• Prepares financial reconciliations and