Position: Education Specialist

Posting ID: 7175

Dept: Clinical System and Informatics

Status: Temporary Full Time (approx. 1 year to May 25-2027)

Role Level: PG08 ( $37.42 -$46.77hr)

Site: 2085 Hurontario St, Cross Sites.

Posted: May 4-2026

Internal Deadline: May 11-2026

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030 , we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Program Summary :

The Clinical Systems and Informatics (CSI) team is a Trillium Health Partners (THP) Program that successfully implemented Epic as the hospital’s integrated Hospital Information System (HIS) in October 2020. The Program’s mandate is the integration of clinical practice, education, technology, information management, and data to create a trusted, comprehensive, integrated, evidenced based hospital information system with standardized tools and processes, to support THP’s mission of a new kind of healthcare for a healthier community.

The CSI team applies to the principals of clinical informatics to inform, advise and guide the strategy for the HIS design, build, training, and implementation.

The CSI team consists of Application Analysts, Clinical Informaticians, Trainers, Business Intelligence Analyst, and Project resources who work in collaboration with clinical and non-clinical staff.

The CSI team is within the Quality, Risk, and Patient Experience Division and focuses on bridging the gap between technology and process through a Quintuple AIM framework with a focus on system, user and patient-based outcomes, within the resources available.

The Position :

This role reports to the Training Manager of the Clinical Systems and Informatics (CSI) team and will work closely with the Application, Clinical Informatics (CI), Project and Cogito teams, as well as collaborating with various stakeholders to build a better system through work in implementation, knowledge exchange, evaluation, information management, health equity, and engagement.

Here’s what you will get to do:

Using adult education experience and leading practices the Education Specialist will design, develop, communicate, and deliver the curriculum, lesson plans, and other supportive training materials created by the department to leaders and end users of Epic and similar software systems. The Education Specialist may update training materials and classroom content in alignment with system or workflow changes. The Education Specialist will also be responsible for delivering high quality, equitable and interactive training to end users in a variety of settings such as large or small group settings, one-on-one and huddles, etc. They will support the organization through upgrades, THRIVE program delivery and any other educational operational needs.

The role may be also responsible to lead, guide and support the coordination/management of work streams (projects) of medium complexity and support the CSI Training Manager with the coordination/management of high complexity work streams (projects). The Education Specialist supports project planning, management, implementation, and evaluation to enable successfully deliver of a variety of works streams within the CSI team as required.

Here’s what you need to have:

College Diploma or equivalent in a clinical discipline, health informatics, adult education, organ