Personal Assistant / Fashion Operations Coordinator

Location: Toronto / GTA (in-person, with some travel between locations as needed)

Company: Chic Bridals / Candy Prom

About the Role

We are looking for an exceptionally organized, highly detail-oriented Personal Assistant / Fashion Operations Coordinator to work directly alongside Noor in managing both creative and operational aspects of the business. This role is ideal for someone with experience or strong interest in fashion management, design, bridal, or luxury retail who thrives in a fast-paced environment and can bring structure, accountability, and precision to every part of the business. You will be responsible for helping oversee custom orders, maintaining flawless organization of order files, ensuring team accountability, and keeping daily operations running efficiently. This position requires someone who naturally notices details, catches mistakes before they happen, and can keep multiple moving parts fully aligned.

Key Responsibilities

Order Management & Production Oversight

• Work directly with Noor on custom bridal and formalwear orders
• Organize, maintain, and update highly detailed order files for every client
• Review measurements, customizations, design notes, and production details for complete accuracy
• Ensure all order changes, client preferences, and deadlines are clearly documented
• Track production progress, fittings, alterations, and delivery timelines
• Help prevent missed details or production errors through strong organizational systems
• Assist with quality control and final order review

Team Accountability & Operational Support

• Keep managers, stylists, and production teams organized and aligned
• Follow up consistently to ensure tasks are completed correctly and on time
• Help maintain operational systems, checklists, and internal workflows
• Identify inefficiencies, missed tasks, or communication gaps
• Assist in improving store productivity and reducing operational chaos
• Help ensure all departments stay on track

Executive & Personal Support

• Manage Noor’s calendar, meetings, priorities, and day-to-day scheduling
• Support project coordination across multiple brands and locations
• Assist with launches, events, photoshoots, and major projects
• Provide reliable personal and professional support in a demanding, high-growth environment

Fashion & Creative Coordination

• Support design organization, sourcing, and project management
• Assist in maintaining brand standards across operations
• Help bridge creative vision with production execution

Ideal Candidate

• Extremely organized and naturally detail-oriented
• Strong administrative and operational skills
• Background in fashion management, design, bridal, or luxury retail preferred
• Exceptional at multitasking while maintaining accuracy
• Strong communication and leadership skills
• Able to keep teams accountable in a professional manner
• Skilled in spreadsheets, file organization, and workflow systems
• Proactive problem-solver
• Comfortable in fast-paced, high-pressure environments

Preferred Qualities

• Precision-focused
• Highly dependable
• Strong memory and follow-through
• Solution-oriented
• Professional and discreet
• Efficient with time and systems
• Passionate about fashion and luxury business growth

Compensation

• Competitive pay based on experience
• Growth opportunities within expanding luxury fashion brands
• Potential advancement into operations or management leadership

Why Join Us?

This role offers a unique opportunity to work closely within a growing designer-led fashion business, gaining experience in luxury retail, custom production, business operations, and fashion brand expansion. Perfect for someone who wants to combine fashi