Balam is looking for a dedicated and enthusiastic Floor Support to deliver friendly, responsive service that ensures an exceptional dining experience for every guest, acting as a key link between customers, the service team, and kitchen staff.

Key Responsibilities:

• Warmly welcome guests, assist with inquiries, and support the team by refilling water, bussing tables, and maintaining cleanliness in dining areas.
• Ensure tables are sanitized, reset for new guests, and service stations are stocked with polished glassware, cutlery, and napkins.
• Assist with guest communication, phone inquiries, takeout orders, and coordinating with the Host team to streamline service flow.
• Act as a liaison between FOH and BOH, ensuring seamless communication, updates on service flow, and stock levels while supporting both teams as needed.
• Maintain an organized Expo line by pulling, organizing, and reviewing chits; checking dishes for modifications and standards; and stocking takeout materials.
• Support service operations by running plates, packing takeout orders, assisting with closing duties, and ensuring cleanliness in shared areas.

What We’re Looking For:

Someone that has secured housing in Whistler as we do not provide staff housing for this role.

Strong communication and guest service skills, proficient in English (written and verbal), with experience using multi-line phones, Point of Sale systems (TouchBistro preferred), and TOCK. Physical ability to bend, lift up to 30 lbs, and work in fast paced environments.

Thrives under pressure, attentive to detail, open to feedback, and excels in team settings within fast-paced, high-volume environments. Displays a proactive attitude, always ready to assist with any task.

Serving It Right and Foodsafe Level 1 certifications are assets. Requires 1–3 years of experience in a full-service, high-volume restaurant setting.

Work permit: Legally authorized to work in Canada.

Someone that has their own housing as we do not provide staff housing for this role.

Benefits:

• Competitive Wage + TIPS
• 40% discount in our other restaurants
• Learning and development opportunities
• Flexible schedule
• Discounted or free food

If you've got that can-do attitude, thrive as part of a dynamic team, and rock stellar communication skills, this is your chance to shine!

Job Type: Full-time

Pay: $17.85 per hour

Application question(s):

• When are you looking to start a new position?
• Do you have Work Authorization to legally work in Canada? (ie. Open Work Permit / Permanent Resident / Citizen)? Please note that we do not offer sponsorship at this time.
• Are you looking for full time work (30-40) or part time work (less than 20 hours) ?
• What days and times are you available to work?
• Are you available to work weekends and holidays?
• How long do you plan to stay in Whistler or work in this position?
• How many years of experience do you have working in this role?
• This role requires standing for long periods and working in a fast-paced environment. Are you comfortable with this?
• Why are you interested in working in Whistler?

Work Location: In person