Location: Toronto, ON, Hybrid, 4 days on-site.

This is a full time permanent role, however a 6-month contract option is also available (potential to extend up to 3 years).

About the Opportunity

Our client, a large-scale retail organization, is investing in modernizing its in-store technology to deliver seamless and personalized customer experiences. As a POS (GK Software) Specialist, you will play a key role in ensuring point-of-sale systems are optimized, integrated, and aligned with evolving business needs.

You will work closely with cross-functional teams across IT, operations, and customer experience, acting as a trusted subject matter expert. This is an opportunity to make a meaningful impact by improving operational efficiency, supporting front-line teams, and helping shape the future of retail technology.

What’s In It for You

You will join a collaborative and forward-thinking environment that values innovation, inclusion, and continuous improvement. This organization offers strong mentorship, exposure to enterprise-scale systems, and the opportunity to contribute to impactful transformation initiatives.

You can expect a culture that prioritizes employee wellbeing, encourages knowledge sharing, and supports long-term career growth.

Your Responsibilities

• You’ll lead configuration efforts for GK Software solutions, ensuring alignment with business and operational requirements
• You’ll collaborate with internal teams to integrate POS systems with platforms such as SAP and other enterprise tools
• You’ll monitor system performance, troubleshoot issues, and coordinate with vendors to resolve incidents efficiently
• You’ll support system upgrades, patches, and ongoing enhancements to maintain reliability and performance
• You’ll act as a subject matter expert, guiding stakeholders on best practices and system capabilities
• You’ll analyze system data and contribute to reporting that informs business decisions and performance tracking

Skills and Qualifications

• 3+ years of experience working with GK Software solutions, including implementation and configuration, or any other major POS brands
• Experience supporting retail operations or POS environments
• Familiarity with enterprise systems such as SAP, Blue Yonder, or Manhattan Associates
• Strong understanding of system integration, testing, and troubleshooting
• Proficiency in SQL and data analysis tools
• Knowledge of Agile methodologies and data governance practices
• Strong communication skills and the ability to collaborate across technical and business teams