Start Date: End of May
End Date: End of October
Job OverviewBelcroft Estate is a Multi-Venue wedding business. We have been family owned for 5 generations and offer wedding services from May to October.
This is a seasonal part-time, guest service role located on-site at Belcroft Estate & Event Center in Gilford, ON. The roles and responsabilities for Guest Service are not limited to, client satisfaction, setting up seating, tear down seating, dining tables and cleanliness.
The season is expected to run on Fridays, Saturdays and occassional Sundays. These shifts typically range from 8 hours to 12 hours. An example of a shifts are: 12:00 p.m. - Close and/or 2:00 p.m. - 7:00 p.m.
Must have own transporation to and from Belcroft Estate & Event Center.
Duties- Connect with on-site wedding coordinators to assist in the set-up before guests arrive.
- Assist with the wedding, providing help to on-site vendors
- Provide support with guests and assist with any guest complaints in a professional and efficient manner.
- Address cleanliness practices to ensure bathrooms and other shared spaces are well-maintained for the duration of the wedding
- Maintain a positive atmosphere for guests.
- Facilitate the setup and teardown of the ceremony seating
- Facilitate the end of night cleaning duties, and tear down of dining chairs & tables
Skills- Strong background in guest services or hospitality with a focus on customer satisfaction.
- Ability to work a flexible schedule including evenings, weekends & holidays
- Ability to multitask & work in a fast paced environment
- Experience with events and weddings is preferred but not required.
Certifications:- Smart Serve Certification (due on start date)
- First Aid & CPR Level C would be an asset.
Job Type: Seasonal
Contract length: 6 months
Pay: $22.00 per hour
Flexible language requirement:Ability to commute/relocate:- Gilford, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:- Customer service: 3 years (required)
Licence/Certification:- Smart Serve Certification (preferred)
Work Location: In person