Permanent Full Time
Customer Care
Oakville, Ontario - Canada; Toronto, Ontario - Canada; Waterloo, Ontario
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.
Geotab Vitality is not just a joint venture; it's a pioneering force at the intersection of telematics and behavioral science, reimagining how global fleets operate. As a collaborative powerhouse between Geotab and Vitality Global, we're leveraging Geotab’s vast network of 55,000+ customers and 800+ global reseller partners to drive material improvements in driver safety, sustainability, productivity, and efficiency.
The Head of Global Customer Success & Support oversees and optimizes the complete customer journey, from the post-sale phase through renewal, expansion, and advocacy. This leader is tasked with shaping and executing the global customer success strategy to ensure customers realize tangible business outcomes using Geotab Vitality’s solutions. The role focuses on promoting adoption, retention, and revenue growth while developing a scalable, high-performing global Customer Success and Support organization. At the intersection of telematics data and behavioral science, this position is vital for delivering value in driver safety, sustainability, and fleet performance.