About Us:

TMH Industries is a leading and trusted locally owned landscape and construction supply center in Calgary. We are committed to providing high-quality products and exceptional customer service to homeowners, contractors, and businesses.

The Opportunity:

We are seeking motivated and reliable individuals to join our team as Inside Sales Representative / Customer Service professionals. In this dynamic role, you will be a key point of contact for our customers, providing excellent service and supporting sales through effective communication and product knowledge. If you excel at customer interaction, and thrive in a fast-paced team environment, we encourage you to apply!

Responsibilities (include but are not limited to):

• Greet and assist walk-in customers and contractors, understanding their needs and guiding them to the appropriate products.
• Process customer orders accurately, including taking payments (cash, credit, debit) and ensuring correct billing.
• Develop and maintain a strong understanding of our extensive range of landscape and construction products and their applications to effectively answer customer questions and offer recommendations.
• Coordinate and arrange delivery schedules with customers and communicate effectively with our yard staff to ensure smooth and timely fulfillment.
• Process in-store payments efficiently and accurately.
• Maintain consistent and clear communication with yard staff regarding order fulfillment, product availability, and customer needs.
• Contribute to a positive and collaborative team environment.
• Other duties as required to support the needs of the business and our customers.

Qualifications:

• Verbal and written communication skills, with a professional and friendly demeanor.
• Highly motivated with a proactive and positive attitude.
• Ability to work effectively and collaboratively within a team environment.
• Reliable and punctual with a strong work ethic.
• Knowledge of landscape materials, products, and their applications is an asset.
• Experience handling cash and processing payments is an asset.
• Basic computer skills and proficiency in relevant software.

Perks:

• Competitive hourly wage (commensurate with experience).
• Opportunities for advancement within a growing company.
• On-site parking.
• Full office kitchen and break area.
• Office bathrooms.
• Positive and supportive work environment.
• Training and development opportunities.
• Health benefits.

To Apply:

If you are a motivated and customer-focused individual looking for an exciting opportunity in the landscape and construction supply industry, we encourage you to submit your resume.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.