SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Inventory Administrator

Location: Mississauga, Canada (Hybrid)

What we’re looking for:

We are seeking a detail-oriented and organized Inventory Administrator to join our IT / Inventory team. This role is crucial in managing the full lifecycle of IT assets and devices, ensuring accurate records, compliance, and operational efficiency across hardware, software, and related IT resources. The ideal candidate thrives in a structured environment, has strong attention to detail, and enjoys collaborating across IT, finance, and procurement teams.

What’s in it for you?

The People

From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth

Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big.

The Technology

You’ll get the chance to work with leading-edge technologies, and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies

What you’ll do

• Maintain and update the asset inventory for all hardware assets.
• Manage the end-to-end lifecycle of IT assets, including procurement, deployment, transfers, repairs, and secure disposal.
• Ensure accurate asset records, including serial numbers, asset tags, owners, locations, warranty status, and lifecycle information.
• Conduct regular audits, reconciliations, and reporting to support ITAM compliance and internal/external audits.
• Support IT Help Desk with onboarding, offboarding, loaner equipment, and replacement hardware workflows.
• Collaborate with procurement and finance teams on purchase verification, asset capitalization, and budgeting.
• Coordinate with vendors/OEM teams for warranty claims, repairs, and equipment returns.
• Generate reports on inventory levels, asset utilization, aging hardware, and refresh planning.
• Document and maintain standard operating procedures (SOPs) for IT asset handling and tracking.
• Recommend process improvements and automation to enhance accuracy, efficiency, and control.
• Coordinate domestic and international shipments, including courier, freight, and customs logistics.
• Prepare shipping documentation such as packing slips, bills of lading, commercial invoices, and shipping labels. Select appropriate carriers and shipping methods based on cost, urgency, and service level agreements.
• Track shipments and proactively resolve delays, damages, or delivery issues.
• Oversee receiving of incoming shipments, ensuring accuracy against purchase orders and packing lists.
• Prepare and review customs documentation to ensure compliance with international shipping regulations. Coordinate with customs brokers and ensure timely clearance of shipments.

What you’ll bring

• Previous experience in IT Asset Management, Inventory administration, or Shipping logistics.
• Strong attention to detail and data accuracy. Solid organizational and time management skills.
• Knowledge of IT hardware, Android, iOS and Windows operating systems.
• Excellent communication and collaboration skills.
• Ability to enforce policies and procedures while maintaining positive working relationships.
• Shipping logistics experience managing the movement of goods, coordinating incoming/outgoing shipments, maintaining inventory accuracy, preparing documentation, and liaising w