Who We Are

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our people-first culture, where teamwork, innovation, and professional growth are at the core of everything we do.

Why Work for O'Dell HVAC Group?

At O’Dell HVAC Group, we are committed to a people-first workplace. We offer:

• Competitive Salary & Profit Sharing – We recognize and reward contributions to our success.
• Comprehensive Benefits, Health Spending Account, & RRSP Plan – We invest in your well-being and future.
• Professional Development – We support continuous learning and career growth for all roles.
• Company-Wide Holiday Shutdown – Enjoy paid time off during the holiday season.
• Summer Fridays! – Wrap up early on summer afternoons!

Compensation: $60,000-$80,000 annually

We are seeking an IT & AI Solutions Engineer to join our team. Reporting to the VP, Technology, you will play a key role in supporting day-to-day IT operations while designing and implementing AI-driven solutions that enhance business performance. This is a hands-on, high-impact role that blends technical support with innovation, helping to streamline workflows, improve efficiency, and scale operations across the organization. The IT & AI Solutions Engineer will collaborate closely with cross-functional teams to identify opportunities for automation, build practical solutions, and ensure our systems remain efficient, secure, and aligned with business needs.

What You'll Be Doing

• Identify and implement AI and automation solutions that improve operational efficiency across departments
• Partner with business leaders to translate operational challenges into practical, technology-enabled solutions
• Ensure all systems and solutions are secure, well-documented, and aligned with company standards
• Support employee onboarding, offboarding, and role changes, including system access and equipment setup
• Assist with business systems support (e.g., ERP/CRM platforms), including troubleshooting, testing, and process improvements
• Support infrastructure and technical projects such as hardware rollouts, office expansions, and system implementations
• Proactively improve IT operations by reducing recurring issues through automation, self-service tools, and documentation
• Provide Tier 1 and Tier 2 IT support across office locations, including Microsoft 365, devices, and core systems
• Manage the full lifecycle of AI initiatives, from concept and pilot through to deployment and user adoption
• Design, build, and maintain AI tools, workflows, and decision-support solutions using platforms such as Microsoft Copilot, Power Automate, and Azure AI
• Other responsibilities as assigned

What You Bring

• Post-secondary education in Computer Science or a related program
• Experience supporting Microsoft 365 and end-user technologies
• Exposure to automation tools or AI platforms such as Microsoft Copilot, Power Automate, or similar technologies
• Minimum one to two (1–2) years of experience in an IT helpdesk or technical support role
• Ability to communicate effectively with both technical and non-technical stakeholders
• High attention to detail and strong organizational skills
• A proactive mindset with a willingness to learn and continuously develop new technical skills
• Excellent written and verbal communication skills
• Experience working with ticketing systems and prioritizing IT requests
• Strong problem-solving skills with the ability to adapt in a fast-paced environment
• Familiarity with ERP or CRM systems (e.g., NetSuite) considered an asset

Accessibility Commitment

At O’Dell HVAC Group, we’re all about building