Job Title: Assistant, IT
Job Type: Full Time, 8-week contract
Department: IT
Location: Oakville, Ontario
Hours: 35 hours per week
Hourly Rate: $18.20
About UsThe Canadian Mental Health Association, Halton Region (CMHA Halton) is a leading provider of adult and youth mental health services in the Region of Halton. We are driven by our cause to provide responsive mental health for everyone through equitable services targeted for people living with mental health and/or substance use concerns.
Why Work for CMHA- HaltonCMHA Halton offers a supportive team environment, flexible work environment, training opportunities, competitive vacation package and comprehensive benefits/pension package. We have an enthusiastic team who are dedicated to supporting individuals with mental health concerns within a client-focused environment. Individuals seeking new challenges and opportunities for professional growth are encouraged to apply.
CHMA Halton strives to build an inclusive culture with a staff group that represents the diversity of the people and communities we serve. We are committed to reducing systemic barriers to employment and our services that have traditionally impacted members from the following groups, Black, Indigenous People, and other racially visible persons, members of the 2SLGBTQIA+ community, and persons with disabilities. If you are a member of one of these equity-seeking groups, you are encouraged to self-identify in your cover letter or your resume. Please also feel free to identify your preferred pronouns when applying.
Role OverviewThe Canadian Mental Health Association – Halton Region Branch (CMHA Halton) is currently seeking a final year student or recent grad in an Information Technology program for an 8-week full-time placement (35 hours per week). Reporting to both the Manager and IT Specialist, The IT Assistant will responsible for providing IT support to our staff. The IT, Assistant will ensure computer systems are up to date and fully functional. This includes the installation, monitoring and troubleshooting of all IT equipment including desktop/laptop computing, printers, telephone equipment, cellular phones, audio and video conferencing, wireless access, and other general IT equipment.
The IT Assistant opportunity position is for 35 hours per week. This role will be a hybrid role with some hours required onsite at our Oakville location. Some hours can be completed remotely.
Position Requirements:In accordance with the Ontario Summer Jobs program you must meet the below minimum qualifications;
- Be between the ages of 15-30 years of age
- You are required to be living in Ontario during the term of employment
- You must be legally entitled to work in Canada for the full duration of the employment period and have a valid Social Insurance Number upon being hired
Skills Needed:- Currently enrolled in a University degree or College diploma in informational technology
- Proficient in all recent variants of Microsoft Windows Operating Systems.
- Familiarity with Microsoft Office, MS Office 365, Outlook, MS Power Apps, MS Power BI, Adobe, Remote Desktop, helpdesk ticketing software, commonly used desktop and mobile apps, imaging and deployment tools, end point protection solutions etc.
- Experience with HP Probooks and EliteBook considered an asset
- Experience providing mobile device support with Apple IOS devices.
- Familiarity with data security and privacy protection technologies and methodologies.
- Experience in analyzing and evaluating situations and issues, recognizing problems, anticipating
- Demonstrated ability to work independently or as a team player on assigned tasks
- Excellent customer service, strong interpersonal and communication skills (written and oral)
- A highly organized and de