About the Opportunity

An established leader in the healthcare sector is seeking a high-caliber IT Governance & Quality Lead to join their IT infrastructure and security division. This organization operates a complex, mission-critical technology environment where security and operational excellence are paramount.

As a key member of the governance team, you will be responsible for ensuring that enterprise-wide IT processes remain secure, efficient, and compliant with global standards. Reporting directly to the CISO’s office, this role is centered on objective analysis, independent auditing, and the maturation of IT governance frameworks across the entire department.

This is a permanent position offering a hybrid work model. Candidates must be local to the Ottawa/National Capital Region to support on-site collaboration requirements.

Duties include but are not limited to:

• SOP & Policy Lifecycle: Lead the development, review, and formalization of IT standard operating procedures (SOPs) and policies in partnership with technical process owners
• Audit & Compliance: Plan and execute regular audits of business and technical processes to evaluate control effectiveness and adherence to internal standards
• Gap Analysis: Perform comprehensive process gap analyses to identify risks or deficiencies and provide evidence-based recommendations to IT leadership
• Corrective Action Management: Track remediation efforts and the closure of audit findings, ensuring that improvements are sustainable and risks are escalated appropriately
• Framework Alignment: Promote and embed industry best practices, specifically aligning IT operations with ITIL service management and the NIST Cybersecurity Framework (CSF) 2.0

About You

The successful candidate will have the following:

• Education: Post-secondary degree in Computer Science, Information Technology, or a related field
• Experience: 6+ years of progressive experience in IT Quality Assurance, IT Audit, or IT Compliance within a complex, regulated environment such as healthcare
• Technical Knowledge: Foundational understanding of IT infrastructure (networking, data management, identity systems, cybersecurity, etc.) and experience with ITSM tools (ServiceNow preferred)
• Certifications: Professional designations such as CISA, ITIL, NIST, or ISO 20000/27001 Lead Auditor are considered strong assets
• Soft Skills: Exceptional analytical skills and the ability to influence stakeholders and drive process improvements without direct operational authority

About the Job

Our client offers a competitive compensation package that includes a salary range of $80,000 to $105,000 (commensurate of experience), government pension, full benefits and vacation allotment.

How to Apply

Please apply by clicking the “” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to jkewin@lrostaffing.com. If you are already registered with us, please contact your Senior Recruiter. Please quote job 19102.

LRO Staffing values fairness, confidentiality, and human judgment in every stage of our hiring process. We do not use automated or AI-driven screening tools to assess applications. Each submission is reviewed by an experienced recruiter to ensure a thoughtful and equitable evaluation of every candidate.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.