Contract

Edmonton, Alberta

Posted on April 21, 2026

Tri-global Solutions Group Inc.

INTERMEDIATE BUSINESS CONSULTANT (IT Infrastructure Modernization)

Requisition #: R26-3490 (GOAPRDJP00000895)

Location: Edmonton, AB (Onsite, with possibility of some remote work)

Engagement Type: Contract

Number of Resources required: 1

Rate (CAD): Up to $75.00 per hour / Commensurate with related experience and market competitiveness

Term: 2026-06-01 to 2027-05-31 with 24-month extension available (up to 36-month contract)

Hours per day: 7.25

Security Screening: Standard (Criminal Record Check)

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Tri-global Solutions Group Inc. is seeking one (1) Intermediate Business Consultant (Infrastructure Modernization) to join our talented Service Delivery team at Ministry of Justice (Government of Alberta).

WORK MODEL

The successful contractor will be working onsite in Edmonton, AB. There is a possibility the contractor may be able to do some work remotely. Work must be done from within Alberta at all times due to network and data security policies. Applicants must be authorized to work in Canada to apply (Canadian Citizen or Permanent Resident). Standard Hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays.

Please review the project overview and requirements below. If you meet the requirements and are interested in submitting for this role, please reply to this job posting.

If you know other consultants who may be interested in this opportunity kindly share this job posting.

Thank you.

Tri-global Solutions Group Inc.

Website: https://tri-global.com

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PROJECT OVERVIEW

We require a Business Consultant for Infrastructure Modernization.

Project: Operations Services Transformation

We require an Intermediate Business Consultant to support Court Technology Services operations with a comprehensive infrastructure and service modernization initiative. The Consultant will work closely with operations teams and stakeholders to modernize technology services (Server, Storage, Network, Desktop services, Audio Visual Serves), align operational practices to ITIL, and establish mature hybrid cloud, disaster recovery, resiliency, and business continuity capabilities.

The workstreams are interconnected and will progress in parallel, including:

• Operations & Service Transformation
• Data Centre Modernization & Hybrid Cloud Strategy
• Disaster Recovery, Resiliency, and Business Continuity

The Consultant is expected to both author key deliverables and facilitate collaborative design with internal technical teams who provide detailed environmental knowledge.

DESCRIPTION OF SERVICES

Key Responsibilities & Deliverables

1. Operations & Service Transformation:

• Assess current operational practices across infrastructure and end user services (server, storage, network, AV, desktop, service desk).
• Define and document end to end IT services, including service descriptions, ownership, service levels, success measures, and performance indicators.
• Design and document ITIL aligned operational processes, including but not limited to:
  • Incident Management
  • Change Management
  • Service Design
  • Service Catalogue Management
  • Continual Improvement
• Support organizational design activities, including role definition and job description development.
• Develop and execute change management and communications plans to support adoption.
• Support potential alignment with service management tooling (e.g., ServiceNow).

2. Data Centre Modernization & Hybrid Cloud:

Lead development of