Position OverviewWe are looking for a skilled and adaptable IT Infrastructure Technician to join our team. This hybrid role combines hands-on deployment of IT systems with ongoing technical support for commercial clients including offices, medical clinics, and multi-tenant facilities.
This position is ideal for someone who enjoys both building and deploying systems in the field and supporting them long-term.
Key ResponsibilitiesIT Deployment / Installation- Deploy and configure network infrastructure (switches, firewalls, wireless access points)
- Install and configure workstations, servers, and related hardware
- Perform structured cabling as required to support IT deployments (patching, terminations, rack work)
- Install and commission surveillance and access control systems (IT-focused setup and configuration)
- Rack and stack equipment, label, and document installations
IT Support- Provide remote and onsite support for client systems and networks
- Troubleshoot connectivity, hardware, and software issues
- Manage Microsoft 365 environments (users, devices, email)
- Maintain endpoint protection, patching, and system health
- Assist with backups, monitoring systems, and alert response
RequirementsTechnical Skills- Strong understanding of networking fundamentals (TCP/IP, VLANs, routing)
- Experience configuring switches, firewalls, and wireless systems
- Proficiency with Windows 10/11 and basic Windows Server administration
- Experience with Microsoft 365 administration
- Ability to diagnose and resolve IT issues efficiently
Deployment / Field Skills- Experience installing and deploying IT hardware in commercial environments
- Comfortable working in network closets, ceilings, and equipment rooms
- Ability to read basic network diagrams and follow deployment plans
- Clean cable management and rack installation practices
Qualifications- 2+ years experience in IT support, deployment, or similar role
- Valid driver’s license and reliable transportation
- Strong communication and customer-facing skills
- Ability to work independently and manage multiple tasks
- Physically capable of lifting equipment and performing installation work
Nice to Have (Assets)- Experience with pfSense, Meraki, UniFi, or similar platforms
- Familiarity with surveillance and access control systems from an IT perspective
- Experience with virtualization (Proxmox, Hyper-V, VMware)
- Certifications (CompTIA A+, Network+, or equivalent)
What We Offer- Competitive compensation based on experience
- Exposure to a wide range of technologies and environments
- Opportunity for growth in both infrastructure and cybersecurity
- A dynamic mix of in-house, field and remote work
Job Types: Full-time, Permanent
Pay: $22.00-$30.00 per hour
Expected hours: 40 per week
Benefits:- Dental care
- Extended health care
Experience:- IT support: 1 year (required)
Work Location: In person