Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

The IT Systems Administrator – Virtualization & Storage will assist in the proactive contribution and on-going support and maintenance of the operational environment. You will support a variety of hardware and software and ensure that performance and availability of the IT Infrastructure is always maintained at the highest standards. You will be responsible for our virtualized server environment, storage and data management, and our co-location Data Centre space. This will involve supporting all IS departments and the business with their specific infrastructure needs.

RESPONSIBILITIES

• Assist in the implementation, configuration, maintenance and monitoring of enterprise server, storage, and backup systems for On-premise Data Centre environments
• Assist in data centre, server, and network related projects to support all lines of business
• Proactively monitor system performance and utilization and implement performance tuning and capacity management
• Ensure that the environment is always up to date (implementing patches, service packs, etc.).
• Respond to alerts and escalations to troubleshoot and correct server & storage issues
• Manage data center inventories related to systems, space and requests for moves, additions and changes of hardware
• Document procedures, logical & physical configuration, and perform knowledge transfer to peers and stakeholders
• Document problems and resolution for future reference
• Build and maintain vendor relationships, to ensure currency, awareness of new/underused features, and effective procurement
• Provide input to IT and Product roadmaps, leveraging current and future technologies and features, in a hybrid cloud environment
• Identify and implement improvements to operations, systems performance, and BCP/DR plans, through more efficient use of existing, and the introduction of new, technologies/tools/processes
• This position requires on-call/standby for a 24/7 operation.

QUALIFICATIONS

• A degree or diploma in IT, computer science or related discipline
• 5+ years of IT Systems and Storage experience, ideally in a multi-Data Centre environment
• Must have expert-level knowledge with Microsoft HyperV, and experience with additional primary technologies: Pure Storage, and Cohesity backup solutions.
• Additionally, Descartes will support the candidate to learn on the job and build up extensive experience, however knowledge or experience on any of the following is considered an asset:
  
  
  • VMware ESXi and related products/technologies
  • Oracle KVM hypervisor
  • Brocade, or similar SAN technologies
  • Enterprise backup solutions
  • Microsoft Windows and Linux server Operating Systems
  • Scripting and automation tools such as Ansible, Terraform, and PowerShell
  • Disaster Recovery Plan creation, implementation, and testing
  • Azure or AWS cloud infrastructure, and hybrid cloud implementations
  • Networking technologies and systems
• Efficient and accurate troubleshooting and remediation skills
• Effective and proactive collaboration with development teams and other colleagues/stakeholders
• Excellent communication, presentation, and documentation skills
• Demonstrated analytical and leadership skills

Location:

This is a remote position, open to applicants authorized to work in Canada. This position requires the employee to go to the Data centre in Brampton and Cambridge twice a month or as needed.

Salary Range:

$90,000 to $100,000 CAD. Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of e