Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

Job ID #31965: Project Manager, Corporate Security Operations

Union: Non-Union
Job Description ID #: A11725
Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on May 20, 2026.
Vacancy type: This posting is for an existing vacancy
Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Corporate Security Specialist (Operations & Investigations), Corporate Safety & Security, this position is responsible for ensuring effective day to day security operations through a variety of functions and activities including the supervision of uniformed security guard services, third party contract management, event management services, client driven security support requests, process reviews, benchmark research, incident response, reporting and data management where the Corporate Safety & Security office is engaged including the enforcement of security related policies and procedures which may include staff and public based confidential information. The Project Manager will be responsible for the overall delivery of efficient, seamless security services through effective management that addresses reliability and efficiency of the services being provided to internal and external clients.

The Project Manager will be responsible for the creation of service level standards, standard operating procedures, service delivery audits and will act as the Corporate Safety & Security operational lead in partnership with local Police and internal City clients.

The Project Manager will work in collaboration with highly focused project teams for planning and or response management events that will include leaders from Senior Leadership and staff from all City divisions.

Engage and support the application of uniformed security guard services, policy enforcement, proactive service measures and provide subject matter expertise recommendations related to Threat Risk Assessments of properties and spaces owned and or occupied by the City of Hamilton as a subject matter expert.

This position will have regular access to sensitive, confidential and personal information related to the City, its daily business and associated risks.

GENERAL DUTIES (INCLUDING, BUT NOT LIMITED TO)

Management and coordination of outsourced corporate security guard service contract(s). Enforce contractor obligations related to contractual agreements, subject matter expertise and safe work environments. Chair and coordinate team meetings as associated to current contracts and assigned projects.

Maintain strong working knowledge of the applicable federal and provincial legislations related to the municipal Security including the Criminal Code of Canada, Canadian Charter of Rights and Freedoms, Private Security and Investigative Services Act, Municipal Act and the Municipal Freedom of Info