Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Network Administrator . Could It Be You?

The purpose of the Junior Network Administrator is to help design, implement and operate Questrade Global Enterprise Network and Cloud Infrastructure.

The Junior Network Administrator is responsible for effective support, provisioning, configuration and maintenance of multi-vendor Network hardware, software and other related infrastructure in heterogeneous complex environments (mostly Cisco, Juniper and Fortinet devices, and GCP cloud environment).​ This individual will participate in troubleshooting network problems, change management, routine software/hardware upgrades, implement test plans, network performance monitoring, technical research and development to enable continuing innovation of the on-premise and cloud infrastructure.​

The individual, among others, ensures that Questrade Network infrastructure is functional; hardware, software, and network monitoring and management tools, and applications are aligned to corporate policies, procedures and best practices with a strong focus on documentation and high availability.​ Other responsibilities include abilities to resolve assigned and escalated support issues to Sr network administrators and cross functional teams.

• Implement and support a functional Global Network (Data center/LAN/Campus/WAN/WLAN,IPSEC/VTI/Cloud).
• Tier 1 - 2 level support of various network infrastructure.
• Assist Senior Network Administrators to support Questrade’s Hybrid Global Network composed of Data Centers, Local Networks, Campus, WAN, WLAN, IPSec, VTI and GRE tunnels and Cloud Network Infrastructure.
• Support and maintain various L2/L3 protocols and technologies, including, 802.11, BGP, OSPF, EIGRP, VXLAN, STP, DHCP, ACLs, PAT/NAT and others.
• Create and maintain assigned project and test procedure documentation.
• Manage Network using various Network monitoring and performance, and configuration tools such as Solarwinds.
• Manage 3rd party vendors and services ensuring a functional performance.
• Participate in a rotating on-call schedule which includes performing Network Change management, software upgrades maintenance/updates and providing technical support after hours.

2-3+ years experience as Jr/ Network Administrator/Engineer in a mid to large-scale (up 1000 devices) environment with exposure to Cisco platforms(routers,switches,firewal