Title: Keyholder/Sales AssociateReports To: Assistant manager & store Manager
General Summary: Assists the manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.
Major Responsibilities:- Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
- Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
- Manages store in absence of Assistant Manager and Store Manager.
- Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
- Demonstrates salesmanship skills by maintaining sales productivity levels.
- Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
- Monitors deliveries of stock and properly receives from shipping company.
- Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
- Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
- Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
- Implements security precautionary measures to protect company assets.
- Able to use POS system
- Other duties may be assigned.
- Special projects as needed
- Able to lift boxes maximum weight of 50 pounds
- Able to stand for long periods of time, approximately 6-8 hours
- Able to safely use a ladder, maximum height of 10 ft.
Education and/or Experience:- High school diploma or equivalent.
- 1-3 years experience in a retail store.
- Management experience.
Language Skills:- Ability to read, write, and understand English required and French in Quebec.
- Strong interpersonal and customer service skills
- Strong verbal and written communication skills required.
- Proper telephone etiquette
Job Type: Full-time
Pay: $18.00-$19.00 per hour
Benefits:- Dental care
- Extended health care
- Store discount
Work Location: In person
Job Type: Permanent
Pay: $18.00-$19.00 per hour
Benefits:- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care
Ability to commute/relocate:Etobicoke, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:Retail sales: 1 year (preferred)
Work Location: In person