Title: Keyholder/Sales Associate

Reports To: Assistant manager & store Manager

General Summary: Assists the manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.

Major Responsibilities:

• Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
• Manages store in absence of Assistant Manager and Store Manager.
• Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
• Demonstrates salesmanship skills by maintaining sales productivity levels.
• Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
• Monitors deliveries of stock and properly receives from shipping company.
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
• Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
• Implements security precautionary measures to protect company assets.
• Able to use POS system
• Other duties may be assigned.
• Special projects as needed
• Able to lift boxes maximum weight of 50 pounds
• Able to stand for long periods of time, approximately 6-8 hours
• Able to safely use a ladder, maximum height of 10 ft.

Education and/or Experience:

• High school diploma or equivalent.
• 1-3 years experience in a retail store.
• Management experience.

Language Skills:

• Ability to read, write, and understand English required and French in Quebec.
• Strong interpersonal and customer service skills
• Strong verbal and written communication skills required.
• Proper telephone etiquette

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Benefits:

• Dental care
• Extended health care
• Store discount

Work Location: In person

Job Type: Permanent

Pay: $18.00-$19.00 per hour

Benefits:

• Dental care
• On-site parking
• Paid time off
• Store discount
• Vision care

Ability to commute/relocate:

Etobicoke, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

Retail sales: 1 year (preferred)

Work Location: In person