About the Role

We are a fast-growing short-term rental management company overseeing a large portfolio of properties across Toronto and the U.S. We are looking for an experienced Lead Cleaning Specialist to support daily cleaning operations across our properties.

This is a hands-on leadership role. You will still be actively cleaning, while also helping train new cleaners, perform quality inspections, and ensure all units meet our standards before guest check-in.

This role is ideal for someone with strong cleaning experience who takes pride in quality and enjoys leading by example.

Key Responsibilities

Cleaning & Quality Leadership

• Perform cleans to company standards across assigned properties
• Ensure all cleanings are completed on time and to quality expectations
• Conduct spot checks and quality inspections
• Handle re-cleans and quality corrections when required
• Ensure units are guest-ready and inspection-passed

Training & Team Support

• Train new cleaners on cleaning checklists and expectations
• Demonstrate proper cleaning techniques and workflows
• Support coaching and retraining for quality issues
• Lead by example in professionalism, reliability, and attention to detail

Coordination & Support

• Assist with daily cleaner assignments and coverage
• Communicate issues or concerns to management
• Help track cleaning supplies and flag restocking needs
• Support urgent turnovers and last-minute schedule changes
• Work closely with operations and maintenance teams

Requirements

• Minimum 2-year hands-on cleaning experience (short-term rentals, hotels, or residential)
• Experience training or guiding other cleaners
• Strong attention to detail and quality standards
• Reliable, punctual, and accountable
• Comfortable giving feedback and correcting mistakes
• Calm and solutions-focused under pressure
• Physically able to perform cleaning duties
• Comfortable using checklists, schedules, or mobile tools

Nice to Have

• Experience as a lead cleaner or supervisor
• Experience with inspections or quality control
• Familiarity with Airbnb / short-term rental turnovers
• Experience supporting multiple properties

Ideal Candidate Profile

• Takes pride in high-quality, consistent cleaning
• Leads by example and earns respect through work ethic
• Detail-oriented and quality-driven
• Comfortable training and supporting others
• Reliable, hands-on, and accountable

Job Types: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

Job Type: Permanent

Pay: $55,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Dental care
• Paid time off

Application question(s):

How many years of professional cleaning experience do you have?

A) 1–2 years

B) 3+ years

Have you trained or supervised other cleaners before?

A) Yes – regularly

B) Occasionally

C) No

What type of properties have you cleaned?

A) Short-term rentals

B) Hotels

C) Residential

How do you handle a cleaner who consistently misses details?

Text answer

Are you comfortable performing inspections and re-cleans when needed?

A) Yes

B) No

Do you speak any other languages other than English?

Language: English (required)

Work Location: In person