Job Description

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Hybrid: This position can be based in any of our Toronto, New York City, Holmdel, New Jersey, Boston, Philadelphia, Chicago or Raleigh offices and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least six days per month.

Overview: As a Legal Product Consultant at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.

Position Overview

We are seeking a Legal Product Consultant to join our Legal Knowledge Engineering (LKE) team, where legal expertise meets cutting-edge artificial intelligence. In this dynamic role, you will serve as the critical bridge between sophisticated legal practice and innovative technology solutions, working directly with law firms and legal organizations to transform how they leverage AI-powered tools in their daily workflows.

As a Legal Product Consultant, you will partner with lawyers, legal operations teams, and firm leadership to successfully integrate Litera's AI-powered products into their practice. You will also play a pivotal role in product innovation, experimenting with generative AI technologies, developing machine learning solutions, and providing strategic feedback that shapes our product roadmap.

Key Responsibilities

Client Partnership & Implementation

• Lead comprehensive onboarding and adoption programs for law firms implementing Litera's AI-powered products
• Design and execute custom integration strategies that align with clients' existing legal workflows and processes
• Conduct in-person and virtual training sessions to demonstrate product value and maximize user engagement
• Build and maintain strong relationships with key stakeholders, serving as their trusted advisor on legal technology strategy
• Travel to client sites (approximately 30% of time) to provide hands-on support and workflow optimization

AI Innovation & Product Development

• Experiment with and test generative AI and machine learning technologies to enhance product capabilities
• Create and refine sophisticated prompts for accurate extraction of information from complex legal document sets
• Develop and train new