Join Our Team: Customer Service Superstar

Location: St Laurent

Industry: Transport and Warehousing (3PL)

Position: Full-Time

Are you a people-person who loves solving problems and keeping things moving? Do you get a kick out of helping customers and making their logistics experience smooth and stress-free? If you’re ready to be the friendly voice behind the freight, we want you on our 3PL customer service team!

Do you have 3PL Warehouse knowledge and experience,? A strong customer service background? We want to hear from you!!! Apply now: melissa.cumetti@randstad.ca and patrick.pepin@randstad.ca

Advantages

• Permanent full time position, Monday to Friday 8am to 5pm (40hours)
• $50,000 to $55,000 salary
• Medical, Dental, Vision insurances
• RSP plan
• Company events, parties
• Parking on-site
• Enjoy your own desk space, decorate how ever you wish!

Responsibilities

• Handle the day-to-day incoming requests for warehouse orders
• Act as a point of contact for client requests, resolve issues related to shipping, inventory discrepancies, or delivery problems, and ensure high levels of customer satisfaction
• Ensure proper documentation for all shipments (e.g., invoices, packing slips, shipping labels) is accurate and up-to-date
• Provide regular reports on shipment status, inventory accuracy, and operational efficiency to management
• Collaborate with other departments (e.g. Warehouse, dispatch, and logistics team to align clients needs and satisfaction

Qualifications

• Minimum of 3 years of experience in 3PL warehousing / logistics setting
• Strong customer service skills
• English with a working professional French is required
• Strong communication, organization skills and attention to detail
• Proficiency with computer systems, including Microsoft office, PC Miller and Truckmate (Asset).

Summary

Passionate about Transport & Logistics? So are we! 🌍🛳️
We're here to help you navigate your career in this fast-moving industry! Whether you're looking for your next opportunity or just want to chat about what's out there, reach out to your go-to logistics recruiters:

📩 Melissa Cumetti – melissa.cumetti@randstad.ca
📩 Patrick Pepin – patrick.pepin@randstad.ca

Let’s connect on LinkedIn too! 🔗💬
Melissa Cumetti - https://www.linkedin.com/in/melissa-cumetti/
Patrick Pepin - linkedin.com/in/patrick-pepin-319b451a8

Slide into our inbox or DMs — your next big career move might be one click away! ✨🚀

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.