Position: Manager - IT Infrastructure

Location: Calgary, AB (Onsite)

Salary: CA$100,000 per year

Job Type: Full-Time, Permanent

Company: StaffingPedia (on behalf of our client)

Position Summary

StaffingPedia is seeking a Manager, IT Infrastructure to lead the design, implementation, and operational management of an enterprise infrastructure environment. This role has a strong emphasis on network systems, firewalls, server infrastructure (on-premise and cloud), virtualization, and overall IT operations.

The ideal candidate brings deep hands-on technical expertise, proven leadership experience, and the ability to maintain a secure, reliable, and high-performing infrastructure.

Basic cybersecurity knowledge is required to ensure secure network and server operations; advanced security expertise is not mandatory.

Key Responsibilities

Leadership & Strategy

• Translate organizational goals into actionable infrastructure strategies and operational plans.
• Lead, mentor, and coach the IT infrastructure team to achieve high performance and service excellence.
• Maintain business continuity (BCP) and disaster recovery (DR) plans, including documentation and regular testing.
• Drive technology modernization and continuous improvement across the infrastructure environment.

Infrastructure & IT Operations

• Oversee and perform hands-on work in:
• Network infrastructure (routing, switching, VLANs, Wi-Fi, monitoring)
• Firewall platforms (Palo Alto or similar—rule sets, tuning, monitoring)
• Server environments (Windows Server, Linux, virtualization technologies)
• Cloud environments (Azure, AWS, hybrid solutions)
• Lead infrastructure upgrades, migrations, and lifecycle management.
• Ensure system reliability, patching, capacity planning, and performance optimization.
• Maintain technical documentation, architecture diagrams, standards, and procedures.
• Troubleshoot and resolve complex issues escalated across network, server, and cloud platforms.

Team Management

• Provide coaching, training, and performance feedback to technical staff.
• Support professional development and certification pathways.
• Maintain efficient workload distribution and strong operational coverage.

Vendor & Technology Management

• Manage vendor relationships, ensuring SLA compliance and quality delivery.
• Evaluate and recommend technologies that improve infrastructure performance, scalability, and resilience.
• Coordinate external partners for specialized infrastructure services when required.

Required Qualifications

• 10+ years of progressive experience in IT infrastructure, systems administration, or network operations.
• Strong, hands-on experience with:
• Network design, configuration, and troubleshooting
• Firewall administration (Palo Alto or equivalent)
• Windows Server, Linux, and virtualization (VMware preferred)
• Cloud platforms such as Azure or AWS
• Basic cybersecurity knowledge to ensure secure network and server operations, including:
• Access control, patching, system hardening, monitoring fundamentals
• Familiarity with cybersecurity frameworks or tools (NIST, CIS Controls, vulnerability scanning, SIEM)
• Experience with Microsoft 365 / Office 365, backup and recovery systems, and infrastructure monitoring.
• Ability to write or modify scripts using PowerShell, Bash, or similar languages.
• Experience using Teams, Zoom, WebEx, and similar collaboration platforms.

Assets (Not Required)

• Advanced cybersecurity experience or exposure to enterprise security tooling
• Palo Alto firewall architecture and design experience
• Hyper-V administration
• Network storage, data protection, or DR platforms
• Automation platforms such as SCCM, Intune, Ansible, etc.

Education & Certifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• Minimum 5 years of IT leadership or team management experience.
• Preferred certifications: CCNA, CCNP, Azure/AWS Certifications, VMware Certifications.

Why Join Us

• Work with modern infrastructure technologies across...