Position: Manager - IT InfrastructureLocation: Calgary, AB (Onsite)
Salary: CA$100,000 per year
Job Type: Full-Time, Permanent
Company: StaffingPedia (on behalf of our client)
Position SummaryStaffingPedia is seeking a Manager, IT Infrastructure to lead the design, implementation, and operational management of an enterprise infrastructure environment. This role has a strong emphasis on network systems, firewalls, server infrastructure (on-premise and cloud), virtualization, and overall IT operations.
The ideal candidate brings deep hands-on technical expertise, proven leadership experience, and the ability to maintain a secure, reliable, and high-performing infrastructure.
Basic cybersecurity knowledge is required to ensure secure network and server operations; advanced security expertise is not mandatory.
Key ResponsibilitiesLeadership & Strategy- Translate organizational goals into actionable infrastructure strategies and operational plans.
- Lead, mentor, and coach the IT infrastructure team to achieve high performance and service excellence.
- Maintain business continuity (BCP) and disaster recovery (DR) plans, including documentation and regular testing.
- Drive technology modernization and continuous improvement across the infrastructure environment.
Infrastructure & IT Operations- Oversee and perform hands-on work in:
- Network infrastructure (routing, switching, VLANs, Wi-Fi, monitoring)
- Firewall platforms (Palo Alto or similar—rule sets, tuning, monitoring)
- Server environments (Windows Server, Linux, virtualization technologies)
- Cloud environments (Azure, AWS, hybrid solutions)
- Lead infrastructure upgrades, migrations, and lifecycle management.
- Ensure system reliability, patching, capacity planning, and performance optimization.
- Maintain technical documentation, architecture diagrams, standards, and procedures.
- Troubleshoot and resolve complex issues escalated across network, server, and cloud platforms.
Team Management- Provide coaching, training, and performance feedback to technical staff.
- Support professional development and certification pathways.
- Maintain efficient workload distribution and strong operational coverage.
Vendor & Technology Management- Manage vendor relationships, ensuring SLA compliance and quality delivery.
- Evaluate and recommend technologies that improve infrastructure performance, scalability, and resilience.
- Coordinate external partners for specialized infrastructure services when required.
Required Qualifications- 10+ years of progressive experience in IT infrastructure, systems administration, or network operations.
- Strong, hands-on experience with:
- Network design, configuration, and troubleshooting
- Firewall administration (Palo Alto or equivalent)
- Windows Server, Linux, and virtualization (VMware preferred)
- Cloud platforms such as Azure or AWS
- Basic cybersecurity knowledge to ensure secure network and server operations, including:
- Access control, patching, system hardening, monitoring fundamentals
- Familiarity with cybersecurity frameworks or tools (NIST, CIS Controls, vulnerability scanning, SIEM)
- Experience with Microsoft 365 / Office 365, backup and recovery systems, and infrastructure monitoring.
- Ability to write or modify scripts using PowerShell, Bash, or similar languages.
- Experience using Teams, Zoom, WebEx, and similar collaboration platforms.
Assets (Not Required)- Advanced cybersecurity experience or exposure to enterprise security tooling
- Palo Alto firewall architecture and design experience
- Hyper-V administration
- Network storage, data protection, or DR platforms
- Automation platforms such as SCCM, Intune, Ansible, etc.
Education & Certifications- Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
- Minimum 5 years of IT leadership or team management experience.
- Preferred certifications: CCNA, CCNP, Azure/AWS Certifications, VMware Certifications.
Why Join Us- Work with modern infrastructure technologies across...