Work Term: Permanent
Work Language: English
Hours: 37.5 hours per week
Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
Tasks- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Perform data entry
- Provide customer service
- Carry out administrative activities of establishment
- Oversee and co-ordinate office administrative procedures
- Establish work priorities and ensure procedures are followed and deadlines are met
- Assemble data and prepare periodic and special reports, manuals and correspondence
SupervisionNo supervision responsibility
Computer and technology knowledge- Switchboard 1-25 lines
- Electronic scheduler
- MS Office
- Database software
- Electronic mail
- MS Excel
- MS Outlook
- MS Word
- MS Windows
- Salesforce
Security and safety- Bondable
- Criminal record check
- Credit check
Transportation/travel informationOwn transportation
Travel expenses not paid by employer
Work conditions and physical capabilities- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Large workload
Personal suitability- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
- Adaptability
- Integrity
Screening questions- Are you authorized to work in Canada?
- Do you have experience working in this field?
- Do you live near the job location?
Employment terms optionsDay
Health benefits- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits- Bonus
- Group insurance benefits
Other benefits- Free parking available
- Learning/training paid by employer