We are seeking a highly motivated and experienced Operations Manager to join our team on a contract basis (12-14 months), supporting the delivery of fisheries monitoring programs that support sustainable and compliant marine fisheries worldwide. This role will be reviewed at the end of the term, with the potential to transition into a permanent position.

WHAT ARE WE ALL ABOUT?

Archipelago is a global team of more than 100 dedicated professionals who provide clients with expert guidance and industry-leading solutions. We design and deliver integrated tools and workflows that efficiently capture, review, and report monitoring data, helping our partners make informed decisions with confidence. The focus of our work is commercial fisheries monitoring and environmental services. We have been headquartered in Victoria and operating on the west coast of British Columbia for almost 50 years.

ABOUT THE ROLE:

As the Operations Manager for the Fisheries Monitoring Services (FMS) division, you will support the delivery and performance of our monitoring programs, ensuring operational excellence, client satisfaction, and regulatory compliance. This role combines strategic leadership with hands-on operational management in a dynamic, mission-driven environment.

Key Responsibilities:

• Lead FMS operations end-to-end, including project delivery, quality assurance, systems, staffing, training, and client outcomes
• Drive execution of strategic priorities, supporting senior leadership and advancing corporate initiatives
• Own client and partner relationships, ensuring strong communication, satisfaction, and regulatory alignment
• Set direction and deliver continuous improvement, aligning operations with evolving industry and compliance requirements
• Oversee project delivery performance, supporting project managers to deliver on time, on budget, and to standard
• Optimize team performance and resourcing, including workforce planning, labour allocation, recruitment, and staff development
• Foster a high-performing team culture, through coaching, communication, and performance management
• Ensure operational excellence and compliance, maintaining safety, environmental, and regulatory standards across all activities

ABOUT YOU:

You are a hands-on, detail-oriented leader with experience delivering programs and managing day-to-day operations. You balance technical understanding with strong team leadership and are comfortable operating in a fast-paced, client-driven environment.

Qualifications & Experience:

• 5+ years of progressive experience in operational and project leadership, with a demonstrated ability to manage increasing levels of responsibility, complexity, and organizational impact.
• Strong project management experience, with a proven ability to prioritize competing demands and consistently deliver deadlines.
• Proven people leadership experience, including team management, coaching, and performance development.
• Post-secondary education in a relevant field is considered an asset but not required.
• Experience managing complex or regulated programs or projects is considered an asset but not required.

Technical & Professional Skills:

• Strong technical and operational understanding of complex programs or service delivery environments; experience in fisheries monitoring or environmental operations is considered an asset but not required.
• Strong financial and analytical capability, including experience with budgeting, forecasting, and performance reporting.
• Experience with data analysis and preparation of client-facing deliverables, with a focus on accuracy, clarity, and quality
• Ability to oversee senior-level review processes, ensuring completeness, consistency, and high standards across all outputs

WHAT DO WE OFFER?

• Comprehensive compensation and benefits package, including health and dental coverage, health spending account, wellness fund, RSP matching, and participation in our Performance and Corporate Success Sharing plan.
• Flexible and supportive work environment, with hybrid work options and a strong commitment to sustainability across our operations.
• Ongoing learning and development, including company-funded education and growth opportunities.
• Engaging team culture, with regular staff events and social activities.
• Exceptional workplace setting, featuring sit-stand desks and work pods, located on the oceanfront with easy access to transit, bike paths, free parking, and a sunny deck overlooking Victoria Harbour.

WHAT ELSE?

The position is based on a 37.5-hour work week – Monday to Friday with paid vacation days.

Archipelago is focused on getting the job done and getting it done right. So, expect that there will be some evenings and weekends where extra hours may be required to finalize that project or proposal.

The anticipated salary range for this role will be $90,000+ driven by the experience a candidate brings to the position.

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