About YOU

You are passionate about supporting children, youth, and families, especially during times of transition and increased need. You are organized, reliable, and thrive in community-based work, bringing a strong ability to coordinate care and support families across home, school, and community settings. You build strong relationships and work collaboratively with families, teams, and community partners to ensure services are connected, accessible, and responsive. Your ability to balance flexibility with structure, and approach complex situations with empathy and sound judgment, will allow you to succeed as a Pathway Support Counsellor at ROCK.

About ROCK

ROCK (Reach Out Centre for Kids) is recognized as the number one non-profit employer of choice, leading the way in providing mental health services to children, youth, and families in the Halton region. We are an accredited organization with exemplary standings from Accreditation Canada, reflecting our commitment to high-quality care. Our dynamic and collaborative team is dedicated to achieving our mission and vision, fostering a positive and inclusive environment that mirrors the diversity of the community we serve. At ROCK, we offer various professional development opportunities, company events, and a supportive culture that encourages innovation and growth. ROCK is site certified in the Neurosequential Model of Therapeutics (NMT) a developmentally sensitive, neurobiology-informed approach to clinical problem solving. Our hybrid work model provides flexibility, combining on-site and virtual environments, to best meet the needs of our staff and clients. Join us in making a meaningful impact in mental health care.

The ROLE

As a ROCK Pathway Support Counsellor, you will help strengthen continuity between Home-Based Intervention and Live-In Treatment programs. You will support transitions between levels of care, helping youth and families move smoothly through services while improving overall client flow and access to care.

The Pathway Support Counsellor is part of the Pathways for Family Intervention and Treatment (PFIT) team and plays an important role in supporting youth and families as they transition between Home-Based Intervention and Live-In Treatment programs. This role helps ensure continuity of care, coordinated service planning, and smooth transitions between levels of service while improving overall access to care and client flow.

This is an in-person position working three to four evenings per week (until 8:00–9:00 p.m.) in both Live-In Treatment and Home-Based Intervention (in clients’ homes). The Pathway Support Counsellor will also participate in the PFIT Consultation Team, contributing to client consultations, case reviews, and integrated care planning.

This is a newly created, full-time contract position with an end date of March 31, 2028

Key Responsibilities:

• Work flexible evening shifts in both Live-In Treatment and Home-Based Intervention settings.
• Act as the primary Counsellor for designated youth in the PFIT follow-up pathway.
• Assist in the development, implementation, and monitoring of client treatment plans and plans of care.
• Support transitions between Live-In Treatment, Home-Based Intervention, and community services.
• Collaborate with youth, families/caregivers, and the PFIT team to develop coordinated, client-centered care plans.
• Consult and collaborate with interdisciplinary teams and community service providers.
• Provide culturally responsive services that reflect the diverse needs of families.
• Deliver services in a variety of settings including homes, Live-In Treatment programs, schools, and the community.
• Use a variety of therapeutic interventions including individual, family, and parent-focused support.
• Provide in-