Position summary:As a member of an integrated palliative care team, the Personal Support Worker (PSW) provides compassionate, resident-centred palliative care at Maison Albert House in a casual capacity. This role involves delivering hands-on care and supporting residents and their families through the end-of-life journey. The PSW collaborates with the interdisciplinary team ensuring the highest standards of palliative care are delivered with compassion and respect.
Key responsibilities:Care Delivery- Provide direct personal resident care while maintaining dignity and comfort for residents.
- Contribute to a secure and respectful environment.
- Work in compliance with all established Health & Safety protocols and policies.
- Monitor residents’ physical, emotional, and psychosocial well-being and report changes or concerns to the Licensed Practical Nurse responsible for the resident or a member of the clinical leadership team in a timely manner.
- Document noted changes or concerns that are communicated (InfoAnywhere)
- Keep an updated daily flowsheet (InfoAnywhere)
- Educate residents and families about end-of-life care, what to expect, and available support services available.
- Assist with in-house housekeeping and kitchen duties.
Collaboration & Communication- Foster open communication with staff, physicians, residents, and families, creating a positive team environment.
- Offer emotional support to families during the end-of-life process.
- Build strong, collaborative relationships with the healthcare team to enhance care delivery.
Compliance & Professional Development- Adhere to hospice policies, procedures, and regulatory guidelines related to palliative care.
- Participate in training sessions, staff meetings, and professional development opportunities.
- Contribute to a culture of excellence and continuous improvement in hospice care.
Qualifications and competencies- Graduated from an accredited PSW program or a Resident Assistant (RA) program.
- Have knowledge of the principles, practices and methods of Palliative Care and the delivery of personal care services.
- Person-centred approach to care and community relations.
- Proven ability to effectively communicate with all levels of clinical and non-clinical personnel.
- Exceptional interpersonal and communication skills.
- Leadership qualities.
- Ability to work independently as well as part of a team.
- Able to perform and prioritize multiple functions and tasks.
- Able to work shift work.
- Experience in palliative care and hospice is an asset.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, and Outlook).
- Fluency in English and in French ESSENTIAL (do NOT apply if you are not fluently bilingual in English & French)
- Satisfactory Criminal and Vulnerable Sector Check.
Job Type: Casual
Pay: $28.87 per hour
Benefits:Work Location: In person