We are looking for a friendly, organized, and sales-minded Pharmacy Assistant to join our team. The ideal candidate enjoys helping customers, building trust, recommending suitable front-store and OTC products, and supporting a busy pharmacy team with accuracy and professionalism.
This role is a great fit for someone who combines strong customer service with ethical sales skills and understands the importance of privacy, attention to detail, and teamwork in a pharmacy setting.
Key responsibilities- Welcome customers and provide excellent service in person and over the phone
- Support prescription drop-off and pick-up workflow under pharmacist supervision
- Assist with data entry, paperwork, filing, and other pharmacy support tasks
- Recommend suitable front-store, wellness, and OTC products based on customer needs, while referring clinical questions to the pharmacist
- Process POS and cash transactions accurately
- Help with stocking shelves, receiving orders, checking expiry dates, and general merchandising
- Maintain a clean, organized, and professional work area
- Protect customer and patient privacy at all times
- Work closely with pharmacists and team members to keep service fast, accurate, and friendly
Requirements- Experience in pharmacy, healthcare, retail, or a fast-paced customer service environment
- Efficient in Kroll Software
- Strong customer service and communication skills
- Confidence in sales, upselling, and product recommendations without being pushy
- Strong attention to detail and accuracy
- Comfortable using computers, POS systems, and pharmacy software
- Ability to multitask and stay calm during busy periods
- Reliable, professional, and team-oriented
- Any certifications, registrations, or training required in your area
Preferred qualifications- Previous pharmacy or drugstore experience
- Kroll Pharmacy Software Experience
- Knowledge of OTC and wellness products
- Experience with inventory, merchandising, or cashier duties
- Exceptional communication skills
- Experience handling sensitive customer situations professionally
What we offer- Supportive team environment
- Ongoing training
- Competitive pay
- Growth opportunities
How to applyPlease send your resume and a short note telling us about your experience in customer service, sales, or pharmacy support.
Pay: $17.20-$21.00 per hour
Benefits- On-site parking
- Paid time off
- Store discount
Experience- Kroll: 2 years (required)
Work Location: In person