About UpstartAt Upstart, we're united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that's both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We're proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn't mean distant. We're intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you'll have the support to work in the way that works best for you.
If you're energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we'd love to hear from you.
The Team:The Machine Learning & Simulations Platform (MLSP) team builds and operates the core infrastructure that powers ML model training, inference, and marketplace simulation at Upstart. Our platform is foundational to the company's success—every underwriting, fraud, conversion, and verification model runs here. We also provide the simulation capabilities that help teams experiment safely and assess business impact without requiring costly live experimentation.
We are on a mission to reimagine our infrastructure to support the growing complexity of our ML models, the demand for low-latency inference, and the accuracy needed to simulate the dynamics of our borrower-lender marketplace at scale. The team partners closely with Engineering, ML, Product, and Finance to accelerate innovation while safeguarding performance and integrity.
As a Principal Software Engineer focused on Machine Learning Simulations at Upstart, you will be responsible for building an MLOps platform to support machine learning model inference, process automation, model deployment, and observability. Machine Learning is critical to Upstart's core business, and our greatest competitive advantage lies in the fact that we're able to innovate on our AI engine quickly. You will also help build a marketplace simulation platform to support rapid innovation across ML and Finance teams.
How you'll make an impact- Build, maintain, and optimize Upstart's next-generation machine learning and simulation platform, enabling increased scale, performance, and confidence in decisioning
- Develop high-quality software applications that enable machine learning models to be applied to the ever-evolving needs of the business
- Enable the modernization of our serving infrastructure, reducing inference latency to just a few seconds for our most complex models
- Design and contribute to our simulation systems to more accurately reflect production environments, reducing simulation cost and enabling broader usage across teams
- Communicate closely with cross-functional partners from ML, Engineering, Product, and Data Engineering teams, keeping all stakeholders informed
- Mentor engineers across the team, sharing expertise on distributed systems, MLOps, and scalable architecture
Minimum Qualifications- Bachelor's degree in Comp