Prodigy Wildfire Solutions located at 8967 Chikuainuk Road, Halfmoon Bay, BC V7Z 1B2, Canada is looking for a Project and Service Operations Manager – Wildfire Protection Systems. to oversee the delivery of specialized wildfire protection services across Canada. This position requires frequent travel. The salary is $85,000 per annum working an average of 35 hours per week. Performance based bonus and travel expenses to be paid by employer. This is a full-time, year-round permanent position. We require candidates who have at least 2 years experience in service operations, field project management, or installation-based service delivery
Duties and ResponsibilitiesProject and Service Delivery- Plan, organize, and oversee wildfire protection service projects from initiation through completion
- Develop service scopes, work plans, and schedules tailored to individual client sites
- Act as the primary operational point of contact for clients during service delivery
- Monitor project progress to ensure timelines, service quality, and client expectations are met
Field Operations Oversight- Supervise on-site installation, inspection, and maintenance activities related to wildfire protection systems
- Provide hands-on operational leadership during service delivery at client sites
- Apply practical trade and technical knowledge to review installation quality and system functionality
- Identify and resolve operational or technical issues encountered during field execution
Subcontractor and Service Partner Coordination- Coordinate and supervise subcontractors, installers, and service partners engaged in service delivery
- Monitor work quality, safety compliance, and adherence to agreed service plans
- Liaise with suppliers and logistics partners to ensure timely availability of materials and equipment
Safety, Quality, and Compliance- Ensure all service activities comply with applicable safety standards, regulatory requirements, and company procedures
- Conduct site reviews and quality checks during and after service delivery
- Maintain accurate service records, installation documentation, and operational reports
Operational Reporting and Process Support- Track service activities and project status using internal tracking and reporting tools
- Prepare progress updates and operational summaries for management
- Assist in refining standardized service procedures and workflows as operations expand into new regions
Requirements and Qualifications- At least 2 years of experience in service operations, field project management, and/or installation-based service delivery
- Post-secondary education required
- Experience supervising technicians, subcontractors, or service teams in a field environment
- Practical knowledge of mechanical, plumbing, or related trade-based systems relevant to wildfire protection services
- Strong organizational, scheduling, and client-coordination skills
- Wildfire behaviour knowledge is crucial for understanding design elements
- Wildfire Structural protection knowledge
- Willingness and ability to travel extensively to project sites across Canada
To apply, please send your resume to:
Email: prodigywildfirejobs@gmail.com
By mail: 8967 Chikuainuk Road, Halfmoon Bay, BC V7Z 1B2, Canada
Pay: $85,000.00 per year
Ability to commute/relocate:Halfmoon Bay, BC: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person